Jennifer Joseph
Jennifer Joseph at Mercedes-Benz of Portland
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Jennifer Joseph

Finance Manager

Mercedes-Benz of Portland

1605 SW Naito Pkwy
Portland, OR 97201

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4.8
35 Reviews
4.8

35 Reviews

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35 Reviews of Jennifer Joseph

March 31, 2023

Dealership Rating
Employee Rating

All the staff made the buying smooth and easy . Mitchell helped to make the experience with Portland Mercedes a good one . More

by GOODE.RINGO
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

March 15, 2023

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The dealership needs to start having more aftermarket insurance requires and more product for aftermarket cars for older cars. That would make the D this s*** better rather than just having it just for t More

by DONSHERMANSA
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 22, 2023

Mercedes-Benz of Portland responded

Thank you for this candid feedback. I’m sorry to know our team had no after-market parts or warranties available for your specific vehicle, and can certainly understand the frustration this might cause. To better understand your needs, I’d like to encourage you to give me a call using the contact below. I hope to see how we might be able to assist you further. 503-525-6241 Duncan Ostrander Sales Manager

March 14, 2023

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Great customer service and support. Over delivered on what they said they would do. Great job More

by HODGESCRE
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 14, 2023

Mercedes-Benz of Portland responded

Thank you for not only choosing to work with our team, but for taking the time to review your visit afterwards! We are happy to have over delivered on our original promise to you, and hope that you will be returning to Mercedes-Benz of Portland for any future automotive needs.

March 12, 2023

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Employee Rating

Super response time to our needs! Dale and the rest were so kind and accommodating and helpful- very high marks! Made it fun and enjoyable. Look forward to future business! More

by BILL@NWKNIVES.COM
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Dale Acelar

Mar 13, 2023

Mercedes-Benz of Portland responded

Bill, thank you for taking the time to share these kind remarks for our team at Mercedes-Benz of Portland. We are happy to have provided high quality and enjoyable service, and we too will be looking forward to your future visits.

March 06, 2023

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Sales people were knowledgeable and professional. I did not rate all the individual people you list because I did not recognize them. More

by TERRYL0
Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Ryan Ellett

Mar 07, 2023

Mercedes-Benz of Portland responded

Terry, thank you for taking the time to review your visit here at Mercedes-Benz of Portland. As always, we were happy to provide you with a quality service visit. For any future automotive needs, please keep our team in mind.

March 03, 2023

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Ryan Ellett was outstanding and provided execellent customer service; offered tutorials in how to operate various functions. More

by JRDUSENBERRY
Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Duncan Ostrander, Ryan Ellett

Mar 03, 2023

Mercedes-Benz of Portland responded

Thank you for shopping for your vehicle with our team at Mercedes-Benz of Portland. We are thrilled to see Ellet provided helpful and informative care throughout your visit. If there is anything we can do to help further, please don't hesitate to reach out.

March 03, 2023

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The whole process was straight forward. Andrew was very nice, patience and professional. I am very happy with the experience there. More

by KAREN.YUANN
Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Nickolas Kalantari, Andrew Fox

Mar 06, 2023

Mercedes-Benz of Portland responded

And we are happy to see that you are happy, Karen! Knowing our team provided straightforward, patient and professional service is a great feeling. Thank you for taking the time to share this feedback, and please, don't hesitate to return to Mercedes-Benz of Portland for any future needs.

March 01, 2023

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Really good experience and great service. They offer me a fair trade in price and were so helpful. More

by ERNESTO_6789
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kenny Levias

Mar 02, 2023

Mercedes-Benz of Portland responded

Thank you for thinking of our team at Mercedes-Benz of Portland when it came time to trade in your vehicle. We greatly appreciate your business and hope to to have the opportunity to work with you again in the future.

February 23, 2023

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Employee Rating

We love working directly with Samuel. He makes us feel special and communicates with us in a way that makes us feel very comfortable and not pressured. More

by TYATES757
Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mylee Burns, Samuel Kim

Feb 24, 2023

Mercedes-Benz of Portland responded

Thank you for sharing this kind feedback about our team member, Samuel! We are more than happy to know the service he provided allowed you to feel comfortable. Until we can help again, enjoy the road ahead!

February 20, 2023

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Employee Rating

Overall a great experience from start to finish. Started look at new cars, but then found a used car that better matched my budget needs. The team was patient and helpful throughout. More

by WARNER.D
Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 21, 2023

Mercedes-Benz of Portland responded

Congratulations on your new-to-you vehicle! Our team is happy to have shown you patience as you worked to decided what vehicle and price point best fit you. We hope you are enjoying your new car and encourage you to reach out should any further needs arise.

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