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Mercedes-Benz of Portland
Portland, OR
2,510 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 2,510 reviews
Verified Customer
November 11, 2021
Chan is an absolute beast. He was friendly, accommodating and down right awesome. The Mercedes facility was both clean and well maintained. Miley (hope I didn't get her name wrong) in accounting was also an and down right awesome. The Mercedes facility was both clean and well maintained. Miley (hope I didn't get her name wrong) in accounting was also an absolute angel. 10/10 would spend my hard earned money here again. More
by WAXPLATEAU
November 11, 2021
Very impressed with Mark Towers handing of the unknown fault on my S550 brake fault. Guided the technicians to quickly find the fix, scheduled shuttle pickup and delivered on time. Thank you much. fault on my S550 brake fault. Guided the technicians to quickly find the fix, scheduled shuttle pickup and delivered on time. Thank you much. More
by DWORSLEY
Employees Worked With
Mark Tower
November 10, 2021
My Service Advisor, Chris, is very good and I always have valued his advice. He takes the agony out of getting my car serviced. Having said that, my AC went out the following week. Perhaps getting a vehi valued his advice. He takes the agony out of getting my car serviced. Having said that, my AC went out the following week. Perhaps getting a vehicle serviced in Portland is not a good idea when one is driving to Palm Springs. More
by johnpknox
Employees Worked With
Christopher Cain
November 10, 2021
I did not a good experience with this dealership. I had to call multiple times with questions and no one got back to me. Also during service times the loaner car was never checked when I asked about lost a to call multiple times with questions and no one got back to me. Also during service times the loaner car was never checked when I asked about lost and found eyeglasses. I was really frustrated with the way I was treated. More
by DAINAK
Employees Worked With
Not sure, Edward Kluwe
November 09, 2021
I had to pay $179 to have the problem diagnosed. I put the OBD2 on at home and told MB PDX what the problem was but still needed pay seems like extra profit for MB PDX and extra cost for me. Typical corp the OBD2 on at home and told MB PDX what the problem was but still needed pay seems like extra profit for MB PDX and extra cost for me. Typical corporate America. More
by MARKIMIMP
Employees Worked With
Andy
November 09, 2021
Tom Maddux is amazing, kind, knowledgeable, super professional, simply a Star within Mercedes Benz, very happy to have him in charge of the company car program at MB of Portland! professional, simply a Star within Mercedes Benz, very happy to have him in charge of the company car program at MB of Portland! More
by JESUS GOMEZ
Employees Worked With
Thomas Maddux
November 08, 2021
I have been a client since 1999, this latest purchase with Chan Saechao was by far on of my most memorable purchases. Chan was courteous, fair and I appreciate him beyond words. I love this new car and i with Chan Saechao was by far on of my most memorable purchases. Chan was courteous, fair and I appreciate him beyond words. I love this new car and it’s just what I wanted. I must say thank you Chan for being my go to person this was an unbelievable experience. More
by Gambinok
Employees Worked With
Chan Saechao
