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Mercedes-Benz of Portland
Portland, OR
2,502 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 2,502 reviews
June 04, 2020
GREAT SALES STAFF AND EFFICIENCY OF PURCHASE PURCHASED A GLE 580. SHOPPED ALL DEALERS FROM SEATTLE TO SCOTTSDALE. FROM MY FIRST CONTACT WITH MERCEDES-BENZ OF PORTLAND WITH EDWARD KLUWE WAS TOP- PURCHASED A GLE 580. SHOPPED ALL DEALERS FROM SEATTLE TO SCOTTSDALE. FROM MY FIRST CONTACT WITH MERCEDES-BENZ OF PORTLAND WITH EDWARD KLUWE WAS TOP-NOTCH. SINCE I LIVED IN THE SEATTLE AREA, EDWARD PROVIDED ME WITH ALL THE INFO I NEEDED TO MAKE THE TRIP TO PORTLAND TO PURCHASE OUR CAR. I DIDN’T HAVE TO ASK TWICE OR HAVE TO CHASE EDWARD DOWN——HE WAS THERE FROM THE START TO THE FINISH. THIS SERVICE WAS A FAR CRY FROM OTHER DEALERS WHO DEALT WITH US LIKE WE WERE JUST A NUMBER IN LINE!! More
by DICK47
Verified CustomerEmployees Worked With
Nickolas Kalantari, Edward Kluwe
June 04, 2020
Immediate attention when I pulled in and quick response to my questions. Purchased the car four days ago - Only suggestion is to make certain the ‘service overdue by 31 days’ light is addressed before sell to my questions. Purchased the car four days ago - Only suggestion is to make certain the ‘service overdue by 31 days’ light is addressed before selling the car. More
by AJNNHP
June 04, 2020
Exemplary customer service even during COVID pandemic. The staff made this process easy and seamless. I love working with my Portland team to ensure I keep coming back! The staff made this process easy and seamless. I love working with my Portland team to ensure I keep coming back! More
by CRLPNN
May 20, 2020
Far and away the very best dealership I’ve ever worked with, everything is easy and simple and smooth. What a breath of fresh air! with, everything is easy and simple and smooth. What a breath of fresh air! More
by FRH
Employees Worked With
Other Employees :
Kenny Levias, Dale Acelar, Chan Saechao, Nate Johnson-Grumm
May 20, 2020
My son and I was in to buy his first Honda, Accord EXL, we were very impressed of Samuel Kim's excellent service. We didn't feel the pressure or push at all. Samuel was friendly, helpful and professional i we were very impressed of Samuel Kim's excellent service. We didn't feel the pressure or push at all. Samuel was friendly, helpful and professional in making the entire process very smoothly. We will refer more friends and families to MB again in the future. More
by Lynn
Employees Worked With
Nickolas Kalantari, Samuel Kim
May 19, 2020
It’s been a few months that I have purchased my vehicle and sadly, I’ve had to follow up on many items regarding my car. I understand the pandemic may have caused a few delays but this wait is a bit exten and sadly, I’ve had to follow up on many items regarding my car. I understand the pandemic may have caused a few delays but this wait is a bit extensive with little to no follow up on the dealer’s part. More
by IWALANI67
Employees Worked With
Other Employees :
Dale Acelar, Chuck Haga, Nickolas Kalantari
May 18, 2020
Best place to serviceYour vehicle, great customer Best place to service Your vehicle, great customer service. From service advisor to technicians everyone is always happy to help. Love coming here fo Best place to service Your vehicle, great customer service. From service advisor to technicians everyone is always happy to help. Love coming here for service. More
by JUANSORIA
Employees Worked With
Other Employees :
Dale Acelar, Brandon Godbey, Chan Saechao, Nate Johnson-Grumm, Christopher Cain
May 15, 2020
Smooth Sailing I had the opportunity to deal directly with Tom Maddux and I was extremely grateful I did. Tom was super professional, concise, and kept the process m I had the opportunity to deal directly with Tom Maddux and I was extremely grateful I did. Tom was super professional, concise, and kept the process moving smoothly. By the time I inquired, I was all setup within 3 days time. Thanks Tom! More
by ANTHONY.PIRES
Employees Worked With
Thomas Maddux
May 14, 2020
Easiest car purchase I’ve ever made! No pressure, staff is first class all the way! John had car ready for test drive, and then gave me all the information I needed to make a confident purchase decision. is first class all the way! John had car ready for test drive, and then gave me all the information I needed to make a confident purchase decision. Will be back for another purchase. More
by JEFF.KOPHS
May 12, 2020
My salesman. Chan was great! He really worked hard to make the deal I was looking for happen. I went back to PDX Mercedes dealership solely because of Chan. Wilsonville Mercedes is much closer to me, how make the deal I was looking for happen. I went back to PDX Mercedes dealership solely because of Chan. Wilsonville Mercedes is much closer to me, however, the customer service at PDX is incomparable and I will always drive the extra miles to go there when looking for a new lease or purchase. More
by KRISTENKSULLIVAN
