Mercedes-Benz of Portland

Maddie did an Excellent job of providing service to me. She handled everything with professionalism. Eric handled my concerns and provided me with excellent PR She handled everything with professionalism. Eric handled my concerns and provided me with excellent PR More

I specifically asked for my vehicle to NOT be washed. I was very displeased that MB of Portland ran my vehicle through an atomatic car wash. As for Jesus, he did write "do not wash" on the work order I was very displeased that MB of Portland ran my vehicle through an atomatic car wash. As for Jesus, he did write "do not wash" on the work order. Obviously that wasn't enough to stop MB of Portland from ruining my ceramic coating. The reason I give Jesus 1 star is because he started questioning me if I really had my vehicle ceramic coated, as if I were lying. I am the customer who was wronged and I don't believe that I should be the one being questioned. The real question is, who is actually managing this place? More

Lacking appointments and getting things fixed the first time. Tech training could use some improvement time. Tech training could use some improvement More

Their service was fast and efficient. They fixed a warranty issue and updated me several times during the service work. Thank you They fixed a warranty issue and updated me several times during the service work. Thank you More

I was kept informed all my questions were answered. It was a super easy and stress-free experience. It was a super easy and stress-free experience. More

They were able to get the car ready. The personal interaction with both Mikes was very positive. Mylee worked through an issue with the wrong address and did it easily and professionally The personal interaction with both Mikes was very positive. Mylee worked through an issue with the wrong address and did it easily and professionally. More

Mitchell Raymer and Mylee Burns made my experience purchasing a used car as relaxed and seamless as it could possibly have been. All of my questions about the vehicle and purchase were answered in det purchasing a used car as relaxed and seamless as it could possibly have been. All of my questions about the vehicle and purchase were answered in detail. I was very comfortable dealing with both of them. Exceptional high quality employees who not only represented Mercedes-Benz of Portland very positively, but I also felt they were looking out for my interests as well! More

I worked with Samuel Kim over the phone an I felt like he had been my friend for years. He was friendly and helpful during my entire process and after. He graciously hosted a friend of mine who was able to i had been my friend for years. He was friendly and helpful during my entire process and after. He graciously hosted a friend of mine who was able to inspect the vehicle for me in person since I was 3000 miles away. He would be first chosen for my team. Maylee Bruns was professional in preparing paperwork and explaining all points that needed covering during the process. Thanks to all who made my purchase Possible. Eddie Oakley More

They turned what should have been a poor experience into a very good experience that made me feel valued. Abby was exceptional and kept me updated. She was OUTSTANDING! a very good experience that made me feel valued. Abby was exceptional and kept me updated. She was OUTSTANDING! More

Abby was great! Super quick and efficient and offered complimentary wash and vacuum! So appreciated! Thank you! Super quick and efficient and offered complimentary wash and vacuum! So appreciated! Thank you! More