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Mercedes-Benz of Portland
Portland, OR
2,609 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 2,609 reviews
October 16, 2024
A+ This is unnecessary, great service, A+ what more do you want? brevity is a virtue. do you want? brevity is a virtue. More
by noemail_6227238
Verified CustomerEmployees Worked With
October 16, 2024
The service was quicker than expected super efficient great price and wonderful staff. Just a great experience all around for our first visit to this Mercedes Service center. We will be back! great price and wonderful staff. Just a great experience all around for our first visit to this Mercedes Service center. We will be back! More
by kurtwhaynes
Employees Worked With
Madison Brouwer
October 16, 2024
Mercedes-Benz of Portland worked very hard to make me happy. They were very helpful happy. They were very helpful More
by JJDITTO
October 15, 2024
Nice dealer, Nice people. Good and fast service. Recommend will come back next time. Thanks Good and fast service. Recommend will come back next time. Thanks More
by ngp26@yahoo.com
Employees Worked With
October 07, 2024
Avoid at all costs. Worst dealership service department experience regardless of the brand. Ultra sloppy intake process. Vague and botched updates on the repair process. Worst dealership service department experience regardless of the brand. Ultra sloppy intake process. Vague and botched updates on the repair process. Complete lack of urgency to complete the repair and they do not provide a due date either when taking the vehicle in - over 12 weeks in and the repair was still not completed. Service department manager Eric Trueblood shows a complete lack of professionalism, no call or email return. Incompetence, and a disgrace to the Mercedes-Benz and Lithia brand. No proper Estimate and Invoicing procedures, just vague emails and random charges without providing a receipt. More
by W.
October 06, 2024
John was extremely helpful and patient, explaining the features of the soon-to-be-released new model then helping me place my custom order. He helped me understand the newer features of the car and expres features of the soon-to-be-released new model then helping me place my custom order. He helped me understand the newer features of the car and expressed willingness to answer my questions any time. Very personable service; I cannot recommend John highly enough. Mylee gave me great explanations of the financial aspects of the purchase and helped the completion of the purchase feel comfortable. More
by DRZONE
October 04, 2024
The price of the service was accurate. The time it took to service my vehicle was not accurate. I took an Uber home and could have waited at the dealership. I was told 3-4 hours and my car The time it took to service my vehicle was not accurate. I took an Uber home and could have waited at the dealership. I was told 3-4 hours and my car was ready way sooner than that. More
by ufsimmonsgator
Employees Worked With
