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Mercedes-Benz of Portland
Portland, OR
2,609 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 2,609 reviews
July 14, 2025
I recently purchased a car from this dealership, and I can confidently say it was one of the smoothest experiences I’ve ever had. From start to finish, the entire process exceeded my expectations in every can confidently say it was one of the smoothest experiences I’ve ever had. From start to finish, the entire process exceeded my expectations in every way. More
by BBTe53AMG
Verified Customer
July 14, 2025
Not very knowledgeable service advisors; especially unfamiliar with EV specific models. Poor communication and responsiveness. Not always good workmanship. unfamiliar with EV specific models. Poor communication and responsiveness. Not always good workmanship. More
by MARKBUNSTER
July 14, 2025
They have good above and beyond in every aspect. Rebecca was also very informative of things I didnt understand. Rebecca was also very informative of things I didnt understand. More
by noemail_8894324
July 13, 2025
We had just purchased our preowned 2015 E350 prior to our trip from PA to WA. When we arrived our brakes began to leak fluid. Your dealership service department disclosed a detailed account of extensive br trip from PA to WA. When we arrived our brakes began to leak fluid. Your dealership service department disclosed a detailed account of extensive brake line corrosion and the diagnosis hit us in the gut and the pocketbook. After a second opinion we concluded that having your professionals do the repairs was the best solution! Thanks for the honesty even in the face of delivering the bad news. More
by noemail_8855918
Employees Worked With
Madison in Service
July 09, 2025
Excellent timely service. Repair done perfectly and to highest standards. Definitely worth the extra Mercedes surcharge. Repair done perfectly and to highest standards. Definitely worth the extra Mercedes surcharge. More
by Hynu66575
July 07, 2025
The mechanics are friendly enough and they got started on the repair right away when I arrived the repair right away when I arrived More
by HOODDOGLVR
July 07, 2025
my car was returned with low tire pressure, a dead battery in my remote and my main base speaker is now not working. I will have to return for more service. battery in my remote and my main base speaker is now not working. I will have to return for more service. More
by TIM.OLIGMUELLER
Employees Worked With
D9n't remember
July 02, 2025
Great out-of-state purchase process. Car was exactly as advertised and in fact better in person than I was expecting. John was great, communicative and even came into the dealership wi Car was exactly as advertised and in fact better in person than I was expecting. John was great, communicative and even came into the dealership with his toddler on his day off to help me through the paperwork process. Would absolutely consider buying another vehicle from John and MB of Portland in the future should the opportunity arise. More
by DAVE.MITCHELL
