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Mercedes-Benz of Portland

Portland, OR

Overview
Employees
Reviews
Vehicles
4.2
2,513 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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1605 SW Naito Pkwy

Portland, OR

97201

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Showing 2,513 reviews

February 14, 2023

People were very nice and courteous, but the charges/fees were too expensive. Though everyone was nice,the fees, considering how expensive life is right now, were outrages. More

by lveronica35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Acevedo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Popplewell
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February 13, 2023

Responded quickly to My concern that the issue had not been resolved after my initial visit. Rod was very helpful and accommodating. More

by JULIE_STAFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rod Soprito
Report | Print
Feb 14, 2023 -

Mercedes-Benz of Portland responded

Hi Julie, our team is happy to have reached out and ensured your concerns were resolved! We greatly appreciate you taking the time to update your feedback, and will be sure to pass your kind comments along to Rod. Have a great Valentine's Day!

February 13, 2023

They deliver on the brand. High quality, start to finish. Customer service as you would expect from a premier brand. More

by THESANDINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mekonnen Wossene, Rod Soprito
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Feb 14, 2023 -

Mercedes-Benz of Portland responded

Thank you for sharing your thoughts in regards to our high-quality service and customer care. This is something our team is proud to provide to each of our customers. We hope to have you back at Mercedes-Benz of Portalnd in the future, and would like to wish you a happy Valentine's Day!

February 10, 2023

They are honest and reliable, The best technical support I have ever met in years. More

by DANR511
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Araujo Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dale Acelar
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Feb 14, 2023 -

Mercedes-Benz of Portland responded

Thank you for sharing your experience with our team at Mercedes-Benz of Portland. I'm please to see you were provided with honest and reliable assistance at the time of your visit, and hope you will allow our team the opportunity to work with you again in the future. Have a great valentines day!

February 10, 2023

Overall a very pleasant car buying experience. No pressure sales at all, which was great! Mitchell Raymer was very accommodating and did a great job answering all my questions. More

by R SCOTT GIBSON
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mitchell Raymer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Joseph
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Feb 10, 2023 -

Mercedes-Benz of Portland responded

Hey Scott, thank you for this kind feedback following your recent purchase. We hope you are enjoying your new vwhicle, and will be sure to pass you kind feedback along to Mitchell.

February 09, 2023

No updates from earlier comments xxx xxxx xxxx vvvv bbbbn mmmmm mm n kk opppomm ggg More

by md.mulholland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Godbey, Mark Tower, Sean Popplewell
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Feb 09, 2023 -

Mercedes-Benz of Portland responded

Thank you for taking the time to share this positive rating! Our team at Mercedes-Benz of Portland appreciates your feedback and hopes to earn that fifth star during your next visit.

February 09, 2023

Helped us with our recall and provided answers to our questions. Appreciate the help, thank you More

by dna1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Popplewell
Report | Print
Feb 09, 2023 -

Mercedes-Benz of Portland responded

Thank you for bringing your vehicle in for recall maintenance. Our team is happy to have addressed your questions. Please don't hesitate to reach out should any future needs arise. We look forward to your next visit here at Mercedes-Benz of Portland.

February 08, 2023

MB of Portland were very professional and knowledgeable. They answered all my questions and had good timely responses. We had no pressure and had a great experience. More

by GUSTAVO.K.MAK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Kluwe, Duncan Ostrander, Jennifer Joseph
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Feb 09, 2023 -

Mercedes-Benz of Portland responded

Thank you for sharing your experience with our team, Gustavo. I'm pleased to see the communication provided was helpful and pressure-free. If there is anything we can do to help in the future please don't hesitate to reach out.

February 06, 2023

My 2014 ML350 no longer runs right. It now takes half again as long to start. It is louder than it used to be. And now has a vibration it didn't have before. And it took them two weeks More

by vintagehotdog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mechanic
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February 05, 2023

Everything went smoothly and professionally. I would recommend this dealership. I don’t know what else to say. More

by JAMESPDEWEESE
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Frentsos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Levias, Nickolas Kalantari, Andrew Fox, Jennifer Joseph
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Feb 06, 2023 -

Mercedes-Benz of Portland responded

Hi James, thank you for your willingness to recommend our team at Mercedes-Benz of Portland. We are happy to have ensured your visit went smoothly and professionally. If there is anything we can help with in the future, please don't hesitate to reach out.

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