Mercedes-Benz of Portland - Service Center

Everyone from sales to finance to service have been exceptional! John from sales has done a great job working with me to resolve a small issue with the digital key exceptional! John from sales has done a great job working with me to resolve a small issue with the digital key More

great customer service. quick and thorough communication and i always felt like i knew timelines and what to expect. quick and thorough communication and i always felt like i knew timelines and what to expect. More

Really appreciate the prompt and complete service. I always get good advice on which services need done now and what can wait for a future visit. Special thank you to Andy for my sparkling, clean car! I always get good advice on which services need done now and what can wait for a future visit. Special thank you to Andy for my sparkling, clean car! More

They have good above and beyond in every aspect. Rebecca was also very informative of things I didnt understand. Rebecca was also very informative of things I didnt understand. More

Not very knowledgeable service advisors; especially unfamiliar with EV specific models. Poor communication and responsiveness. Not always good workmanship. unfamiliar with EV specific models. Poor communication and responsiveness. Not always good workmanship. More

We had just purchased our preowned 2015 E350 prior to our trip from PA to WA. When we arrived our brakes began to leak fluid. Your dealership service department disclosed a detailed account of extensive br trip from PA to WA. When we arrived our brakes began to leak fluid. Your dealership service department disclosed a detailed account of extensive brake line corrosion and the diagnosis hit us in the gut and the pocketbook. After a second opinion we concluded that having your professionals do the repairs was the best solution! Thanks for the honesty even in the face of delivering the bad news. More

They have great service and they take care of their customers. Snacks and drinks always available in customer waiting area. customers. Snacks and drinks always available in customer waiting area. More

Excellent timely service. Repair done perfectly and to highest standards. Definitely worth the extra Mercedes surcharge. Repair done perfectly and to highest standards. Definitely worth the extra Mercedes surcharge. More

The mechanics are friendly enough and they got started on the repair right away when I arrived the repair right away when I arrived More

my car was returned with low tire pressure, a dead battery in my remote and my main base speaker is now not working. I will have to return for more service. battery in my remote and my main base speaker is now not working. I will have to return for more service. More