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Mercedes-Benz of Portland - Service Center

Portland, OR

4.1
1,522 Reviews
Call Service Center (971) 340-4573

1,522 Reviews of Mercedes-Benz of Portland - Service Center

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March 31, 2023

Rod is great and very communicative! I appreciated him keeping me updated every step of the way with my service. More

by sloan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rod Soprito
Report | Print
Apr 03, 2023 -

Mercedes-Benz of Portland responded

Thank you for sharing this kind feedback for our team member Rod, Sloan! It is a pleasure to read that he remained in contact throughout the entirety of your vehicles service. If there is anything our team can help with in the future, please don't hesitate to return to Mercedes-Benz of Portland.

March 31, 2023

Great service department to work with. Always very honest and clear with any vehicle issues More

by MD1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Araujo Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Avanzado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Dike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hans Gartner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Godbey, Joseph Davis, Arthur Dimalanta, Pavlo Kovalik, Daniel Demeulle
Report | Print
Apr 03, 2023 -

Mercedes-Benz of Portland responded

Thank you for trusting our team at Mercedes-Benz of Portland to provide your vehicle with proper and quality care. As always, we are happy to have remained transparent, and look forward to working with you again in the future.

March 30, 2023

Really enjoy working with my service advisor, Rod. He is knowledgeable and helpful and professional. More

by SDANESHMAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rod Soprito
Report | Print
Mar 30, 2023 -

Mercedes-Benz of Portland responded

Thank you for taking the time to shout-out our team member, Rod! We love reading of the professional, helpful and knowledgeable service he was able to provide you. We will be sure to pass along your kind comments and hope to have you back at Mercedes-Benz of Portland for any future needs.

March 30, 2023

Service Dept. Rep gets a 5. Service for an upscale dealer should outshine others but after service, they returned my car without sweeping inside or washing my rims More

by Hsimon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Tower
Report | Print
May 19, 2023 -

Mercedes-Benz of Portland responded

Hello Hsimon, thank you for taking the time to share this candid feedback. While we are pleased to know the quality of service provided by our rep met your expectations, we are sorry to learn the cleanliness of your vehicle upon return did not. I can assure you this feedback will be shared with our team in hopes of improving future experiences.

March 29, 2023

Very kind and provide excellent services. Very professional and detail knowledge. Give Confidence and trust.. More

by YONGRHEE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Frentsos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Tower
Report | Print
Mar 30, 2023 -

Mercedes-Benz of Portland responded

We are happy to know the service and communication provided by our team has allowed us to earn your confidence in our service center! Having you here at Mercedes-Benz of Portland was our pleasure, and we look forward to assisting you with any future maintenance needs.

Mar 30, 2023 -

YONGRHEE0 responded

I feel comfortable to use dealer and repair services at Portland.

March 29, 2023

Excellent, professional and attentive to the needs of your clients. I am satisfied with the work done on my vehicle. More

by EKEIBE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 30, 2023 -

Mercedes-Benz of Portland responded

Thank you for bringing your vehicle to our team at Mercedes-Benz of Portland. We are happy to know you drove away feeling confident is the maintenance performed on your vehicle. Our team will always be here to provide professional and attentive care, please don't hesitate to return for any future service needs.

March 29, 2023

This was a good service center which got the work done for me a in a timely manner. Prices were very expensive though. More

by sohelhss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mekonnen Wossene
Report | Print
Mar 30, 2023 -

Mercedes-Benz of Portland responded

Thank you for taking the time to share this candid feedback. While we are pleased to know you were satisfied with the level of care provided, we also hope you will reach out should you have any questions in regards to your service quote. Our team would be happy to address them with you.

March 29, 2023

when I gone the company they have good accepted me and fix my car problem thank you so much More

by ABIYHAILU4078
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel Kim, Mekonnen Wossene
Report | Print
Mar 30, 2023 -

Mercedes-Benz of Portland responded

Thank you for choosing to bring your vehicle concerns to our team at Mercedes-Benz of Portland. We are happy to have helped resolve them for you, and hope to have the opportunity to work with you again in the future.

March 24, 2023

For more recall inspection, it was done, verified OK, & CLEARED w/i 20 minutes! Go Blazers! More

by boltons1421
Recommend Dealer
Yes
Employees Worked With
Rod Soprito
Report | Print
Mar 27, 2023 -

Mercedes-Benz of Portland responded

Hello, thank you for allowing our team to perform inspection on your vehicle. We are happy to have had you in and out of service in a timely manner with a clean bill of health on your vehicle. For any future needs, please continue to keep Mercedes-Benz of Portland in mind. Go Blazers!

March 23, 2023

Good work with maintenance service and kind hospitality. Better experience than the others in metro. More

by LEEJANGKIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 23, 2023 -

Mercedes-Benz of Portland responded

Hi Lee, thank you for allowing our team at Mercedes-Benz of Portland the opportunity to earn your business. we are happy to provide quality service and a friendly atmosphere. We hope you will continue to choose our team to help with any future maintenance needs.

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