Mercedes-Benz of Princeton

Selecting a car They were very professional in helping you make the best choice for you. You felt comfortable and that means a lot to me. Snacks, coffee were availabl They were very professional in helping you make the best choice for you. You felt comfortable and that means a lot to me. Snacks, coffee were available for you. More

Outstanding service and care, concern for the owner A simple call set the stage for the visit and repairs. It was clear that further evaluation and repairs would take more than a day, a “loaner” offered A simple call set the stage for the visit and repairs. It was clear that further evaluation and repairs would take more than a day, a “loaner” offered without asking for it. Updates were texted, with further explanations were discussed over the phone. The car was washed for pickup. My Service agent was the Assistant Manager of the Service Department, Mr. Brian Mc Coy. His work ethic, and effort was attentive. Overall, the experience was “perfect”, It was as if I had a personal mechanic and garage! “Thank you.” Sincerely, Ed von der Schmidt Ed von der Schmidt III DVM, MD Attending Neurosurgeon More

Service Review Brian McCoy is and outstanding service manager. He has been taking care of my cars for over 20 years and I trust his opinion regarding my car, safety Brian McCoy is and outstanding service manager. He has been taking care of my cars for over 20 years and I trust his opinion regarding my car, safety and concerns. He always returns my calls and explains everything thoroughly. More

Excellent service My best car buying experience. Puneet took care of all the paperwork before we arrived and Robert walked us over all the features of our car. My best car buying experience. Puneet took care of all the paperwork before we arrived and Robert walked us over all the features of our car. More

Amazing experience! Honestly a great experience! No games played and the level of professionalism absolutely excellent! Robert and Tom made the experience simple! Paperwo Honestly a great experience! No games played and the level of professionalism absolutely excellent! Robert and Tom made the experience simple! Paperwork was ready, we signed it, and left with the car we wanted! More

Unscheduled corrective maintenance On Wednesday, 17 July our 2014, ML 550 suffered a problem with chain in the rear differential while we were traveling from St Petersburg, FL to Lovell On Wednesday, 17 July our 2014, ML 550 suffered a problem with chain in the rear differential while we were traveling from St Petersburg, FL to Lovell, ME for an extended vacation. The nearest dealership that would see me was MB of Princeton. Linda Tague was exceptionally helpful in working with me to take my vehicle for repair and guiding me to a rental car agency a short distance from the dealership. This allowed us to continue our travel to meet our son in Maine who was on one week leave from the U.S. Army just having returned from a two year tour of duty in Korea. It was not an option for me to stay in Princeton, NJ for an extended period of time and miss meeting our son and his family. Linda was able to configure a plan to have my car repaired, keep me advised of its status that permitted only a brief interruption of my travel plans. When my car was repaired, which was all under warranty, I returned and Linda advised me of the Trip Interruption service that would cover up to $900.00 of costs to me as the result of emerging maintenance. I am very happy with Mercedes Benz service and the team that delivers that excellent service. Jerry Talbot More

Excellent services. Thanks Brian :)) Brian was outstanding too deal with ! Excellent service 100% Very happy with the service and work done to my ML Thanks again for the loaner and was Brian was outstanding too deal with ! Excellent service 100% Very happy with the service and work done to my ML Thanks again for the loaner and washing my truck :)) More

My best car shopping experience I very much enjoyed the whole process on getting a new GLE with Vasil. Vasil is probably the best sales person I experienced in a dealership - honest, I very much enjoyed the whole process on getting a new GLE with Vasil. Vasil is probably the best sales person I experienced in a dealership - honest, patient, and cool. He got us the best price possible and was very patient in explaining things. Timely and good communications in person, email, and by phone. Talk to Vasil today! Same goes to Theodore - very knowledgeable and patient. He spent over an hour in the car with me explaining details. MB Princeton is lucky to have good people like them! More

Patient and knowledgeable Robert took his time explaining the new features on the car. He was able to explain things so that I could understand. He took his time and made sure Robert took his time explaining the new features on the car. He was able to explain things so that I could understand. He took his time and made sure I was able to operate the new features. More

Polite. Thorough. Knowledgeable Robert Lisi was thorough and very polished with his approach to demonstrate the use of our GLC 300. Tom Knobloch Jr provided us with excellent ch Robert Lisi was thorough and very polished with his approach to demonstrate the use of our GLC 300. Tom Knobloch Jr provided us with excellent choices assisting us with what we needed promptly. More