Mercedes-Benz of Princeton

I recently bought an E350 from MB of Princeton. I’m extremely pleased with both the car and the MB of Princeton experience. My salesman, Arno Orsini, was a consummate professional - very knowledgeable extremely pleased with both the car and the MB of Princeton experience. My salesman, Arno Orsini, was a consummate professional - very knowledgeable about his product and quite passionate about cars. In a very polite, decidedly low key manner, Arno showed me on the car how the E350 was superior to the BMW 535 I had been considering. Negotiations were also low key with Arno, and resulted in an extremely attractive price. I placed the order to build the car, with Arno offering sage advice about which options would best meet my needs. When the car arrived the delivery process was very thorough - I was slowly taken through all of the car’s controls to be sure that I understood how to use them. All in all, a thoroughly pleasant experience - I highly recommend the dealership! More

It is very nice doing business with Paul Lai. He is very accomodating and always available. I switched from using a different Mercedes dealership to Mercedes-Benz of Princeton because of Paul. accomodating and always available. I switched from using a different Mercedes dealership to Mercedes-Benz of Princeton because of Paul. More

Mr Paul has been very excellent in service and professional . I could close the deal within 2 days from the day of inspection . Never found pestering too , as we always see in most dealers office professional . I could close the deal within 2 days from the day of inspection . Never found pestering too , as we always see in most dealers office . More important is after sales service , he is always there . One get the good service when u buy the car , real test is after sales service . Here too as mentioned Mr paul found to be very responsive . I have already recommended to my friends . Regards Anchan More

I have been buying from Mercedes Benz of Princeton since I was 20 years old. I am 37 now. Needless to say I have purchased over 13 cars from MB Princeton in that time period and only drive Mercedes Benz. I was 20 years old. I am 37 now. Needless to say I have purchased over 13 cars from MB Princeton in that time period and only drive Mercedes Benz. At one point I had 3 Mercedes at one time. Yes, the product speaks for itself however it is the employees from the car washer all the way to the owner who even remembers my name when he sees me. I feel like family when I walk in there and always feel like I'm the only customer there. It is this customer service that distinguishes "the men from the boys". Moving on to my salesman Dale Cook, words cannot express how happy I am to have him as my salesman. Dale goes above and beyond any call of duty. He picks up the car at my home or work whenever I need to have it serviced. He comes in on his days off to accomodate my schedule to make sure I am satisfied. He handles all my service visits and loaner cars even though it is not his responsibility. On my last visit just last week, he came in on his day off right after surgery therapy! What more can you ask? Lastly and most of all, he knows what I want and its never a question that I leave Mercedes Benz of Princeton like a kid who just went crazy in a candy store. Dale has become part of my family as I am part of the Mercedes Benz of Princeton family. Thank you all for making buying a car like a walk in the park. Thank You Tom Knobloch for always being there and keeping your staff happy and motivated to provide the level of service which your organization does! More

I have worked with Paul Lai since December of 2010. This is the second vehicle I have purchased from him. He is a great sales respresentative. Paul is very friendly, kind, knowledgable, and always willing is the second vehicle I have purchased from him. He is a great sales respresentative. Paul is very friendly, kind, knowledgable, and always willing to go the extra mile for his clients. I love working with Paul and I will continue to do so until he either retires or I stop driving. More

Peter was an absolute pleasure to work with and he made the purchase of our new vehicle a wonderful experience. I highly reccomend Peter and this dealership!!!! the purchase of our new vehicle a wonderful experience. I highly reccomend Peter and this dealership!!!! More

We love the product and Dale Cook does an outstanding job for your dealership; another reason we use Princeton and not Cherry Hill.Dale is the reason we do business with your dealership. for your dealership; another reason we use Princeton and not Cherry Hill.Dale is the reason we do business with your dealership. More

This is my second benz with MB Princeton and with Paul. It was a very easy buying experience. No sales pressure and made it very easy to buy. I would highly recommend the dealership and Paul. I have alr It was a very easy buying experience. No sales pressure and made it very easy to buy. I would highly recommend the dealership and Paul. I have already referred others. More

Very friendly and willing to go the extra mile in order to make sure I was satisfied! Tom was willing to do whatever necessary in order to make sure I was completely satisfied. to make sure I was satisfied! Tom was willing to do whatever necessary in order to make sure I was completely satisfied. More

Guy Bertone was excellent to work with. Asked pertinent questions when we arrived which enabled him to direct us to the car class which was a good fit for us. Best of all no pressure. My experience with Me questions when we arrived which enabled him to direct us to the car class which was a good fit for us. Best of all no pressure. My experience with Mercedes Benz-Princeton especially Guy was excellent. Very straight forward. No nonsense. Very honest. I highly recommend this dealership and salesman. Guy even took time to thoroughly explain the cars features. I highly recommend him and look forward to working with him in the future. Betty + Manny More