Mercedes-Benz of Princeton

Simply the Best I recently leased my fourth Mercedes from Dale Cook. He is like a fine wine that gets better with age! Every transaction, every interaction in the 8 y I recently leased my fourth Mercedes from Dale Cook. He is like a fine wine that gets better with age! Every transaction, every interaction in the 8 years I have known Dale has been smooth and flawless. In addition to his warm and engaging presence, Dale is extremely knowledgeable about the brand and I trust him to always select the perfect vehicle for me. Each new car Dale has picked for me has been better than the last. He knows just what options and accessories to choose and always executes a perfect delivery. I look forward to hearing from him when this lease expires, knowing that he will have a new, improved version waiting there for me. Thank you Dale, you are simply the BEST! More

Excellent Experience As soon as I stepped into the Princeton dealership, I was greeted by Mr Dale Cook, who immediately impressed me by his courtesy and professionalism. H As soon as I stepped into the Princeton dealership, I was greeted by Mr Dale Cook, who immediately impressed me by his courtesy and professionalism. He is very knowledgeable about every detail pertaining to each model. He identified my needs, and immediately engaged my undivided attention. He gained my trust, especially when he exerted no pressure on me to finalize the deal on the spot, like many other salesmen at other dealerships. When I decided to go ahead with the deal, I phoned him & he took it upon himself to finalize all the paperwork necessary in my absence, so as not to waste my time. On the delivery date, he came personally to my house to pick me up, since I had no one to drop me off at the dealer. Mr Cook gained a customer for life! I was also extremely pleased with the expertise of young Mr Adam Gelfand, who is a technology wiz. He was unbelievably patient, as he explained all the goodies that are now present in all the new models. Thank you Adam for your knowledge & pleasant attitude. More

"In the land of the blind the one eyed man is King." What if it's your time ? Your time being that place in your life when you are ready to reward yourself for living a good life. You have taken care of What if it's your time ? Your time being that place in your life when you are ready to reward yourself for living a good life. You have taken care of your family, and carried the load, however heavy, for years on end. If the words Duty and Honor are something you keep inside and never expect praise, but you consider those qualities paramount, and meet all the challenges along the way, then IMHO you are an exceptional person. Mercedes Benz is an exceptional automobile. It is a fine example of a terrific reward. There is one in my driveway now. I searched many fine car dealerships and compared many different autos and because of Mr. Arno Orsini and his vast store of knowledge I purchased from his dealership. I'm a regular guy. I am not someone who can purchase a Mercedes as an afterthought. I did some due diligence and decided to buy either an Acura MDX, Lexus RX, or a M Class SUV. I drove them all, made several trips to each dealer and sometimes multiple trips to different same company showrooms. I have previously owned an Acura, as well as a Lexus, so when I went to Mercedes Benz I walked in blind. If these cars were similarly equipped, why was the Mercedes a bit more money. That's when Mr. Orsini became passionate about his product. We went inside the engine hood, crawled under the the rear of the car, checked out the finishing edges of the metal, compared door hinges and the difference in quality of parts. We've all heard about costs, what about quality? That's where the German manufacturer shines. Some may say their cars are over engineered, I say they are made better because my family and theirs, are worth the extra safety. If you want to visit a quality Mercedes Benz dealership and meet the most professional salesman I've ever encountered in any profession go to Medcedes Benz of Princeton NJ and ask for Mr. Arno Orsini. If you are like me and have never owned a Mercedes you owe it to yourself to take my advice. I happened to buy a 2016 GLE300d. It drives like silk, and don't let the four cylinder turbo charged diesel engine scare you off. It has a lot of power and I had no trouble getting on the highway. More

In scare/ out extremely happy! C300 to an ML350 This is my second time leasing a MB. My first MB I leased from another MB dealer, in which I think they played with my money. My maturity date was 1 This is my second time leasing a MB. My first MB I leased from another MB dealer, in which I think they played with my money. My maturity date was 11/16 and I was exceeding my mileage contract. PAUL LAI helped me feel at ease from the moment I meet him. He assured me that he was going to help me with the previous mess and get me into my new 2015 ML 350. And he did! Paul Lai knows his job. He made me feel comfortable and did not pressure me. I am very appreciative for everything he did for me. Words can not explain how happy I am, thank you Paul Lai! More

My 5th Mercedes! Fifteen years ago, I married a wonderful man, who was a big fan of Mercedes. When my lease on the vehicle that I had at the time was up, he insisted t Fifteen years ago, I married a wonderful man, who was a big fan of Mercedes. When my lease on the vehicle that I had at the time was up, he insisted that a visit to Mercedes Benz of Princeton was in order. I was in love as soon as I stepped into the showroom. Mercedes not only makes quality vehicles on the exterior, but they make them equally (if not more) exemplary on the interior! Five Mercedes later, and I couldn't be happier. Each vehicle surpasses the one before it! Throughout all of this time, my husband and I have worked with Mr. Tom Trovas. He is an exceptional salesman who I know I can trust in ensuring that I end up behind the wheel of the Mercedes that is perfect for me. He honors our time and demonstrates the utmost integrity and patience throughout the entire process. I look forward to continuing to work with him with many more Mercedes to come! Kara K. Wray More

Would Never Go Anywhere Else! Let me first start by saying that I am a second generation Mercedes customer, my family has been with the Princeton dealership for 25 years and we wou Let me first start by saying that I am a second generation Mercedes customer, my family has been with the Princeton dealership for 25 years and we would never dream of going anywhere else! Arno has assisted us with our new vehicles since 2008 and he is our go to guy. I purchased the GLA250, and could not be happier. While I knew for the most part what I was looking for, I sat down with Arno and we went through what I wanted and what I needed. He answered all of my questions and advised me on what features would best fit my needs. He made the entire process easy and clear and kept me in the loop the entire time, even giving me updates on production and shipping. Not only is Arno professional and incredibly knowledgable about the MB brand and what the different classes offer, he is also personable and has a great sense of humor. If you are not already part of the MB Princeton family, then I highly recommend you come and take a look for yourself, the dynamic that they promote is unbeatable! Make an appointment with Arno, look at the different models, take a test drive, and ask questions- I'd be shocked if you weren't sold on the experience! One final word of advice if/when you make your purchase and you're ready for servicing, go see Brian McCoy! More

easy efficient and hassle free I bought my first mercedes through mbprinceton and i must say that it was by far the best var buying experience. I had very specific requirements and I bought my first mercedes through mbprinceton and i must say that it was by far the best var buying experience. I had very specific requirements and paul was willing and happy to work to get it for me. He also suggested a few features i should consider in the car and it ended up as one of the best things I had ordered in the car. The wait for the car to be build is the most painful thing but even there Paul made it a point to update me with the status promptly. He even worked to get it delivered before the promised date of delivery. Every thing right from the test drive to the delivery was a smooth process and definitely would recommend Paul and mbprinceton to anyone looking for a great car buying experience. I almost forgot about the price point, i was offered a really great price for the features and my specific requirements. Paul also mentioned and applied for the discount program for the employer that i work for to get me a deal which was far better than the other dealers i talked to. More

excellent experience on my s550 I have leased my previous cars with 2 dealers but I must say MB princeton is by far the best. Paul Lai was not only outstanding in his sales but also I have leased my previous cars with 2 dealers but I must say MB princeton is by far the best. Paul Lai was not only outstanding in his sales but also was very responsive. the fact that he treats everyone the same whether he makes a sale or not is impressive. in the NJ/NY area there are a lot of dealers and it is quite difficult to find a dealership that is excellent from the front desk (Diane was very courteous and helpful), to the sales person. I have owned audi, lexus, infiniti and mercedes and Paul is the best of sales persons i have met. He is very patient, knowledgeable and truly an asset to Mercedes Benz More

Best Experience I Had I was trying to decide whether to continue my BMW or switch yo Mercedes. Paul Lai definitely made my decision easier. Paul is very knowledgable and p I was trying to decide whether to continue my BMW or switch yo Mercedes. Paul Lai definitely made my decision easier. Paul is very knowledgable and patiently to answer questions. Paul made you feel very welcome. You feel like you were chatting with a friend than dealing with a sales person. Most important, the deal was good. More

“ The Best Car Buying Experience Yet !” Let me start by saying that I have owned many high end vehicles and as I purchase a new car every 2-3 years, I am very familiar with the car buying ex Let me start by saying that I have owned many high end vehicles and as I purchase a new car every 2-3 years, I am very familiar with the car buying experience – or at least I thought so until meeting Arno. I was looking to purchase a new 2015 or 2016 car and was considering Audi, Lexus, Infiniti, Cadillac, and Mercedes Benz. After numerous trips and test drives, I had decided on the MB and I visited two dealerships in the area. After meeting Arno, the dealership question was decided – it would be MB of Princeton. Arno is the most knowledgeable and professional sales person I have ever dealt with in a car buying experience. His goal was clear – to make sure that I made the right decision for me and purchased the car that would be the perfect car for my needs. He succeeded beautifully. He showed a tremendous amount of patients, allowing me to test several different models over several different visits until I found the right one for me. I never felt any pressure to make a decision or pick a specific vehicle – his focus was on me building the right car for me. He made sure that the car was ordered exactly as I designed it and kept me informed on every step of the production process – when it was being built, when it was built and when it was on its way to the dealership and ready for me to pick it up. It was accurate right to the day that the car would be ready for me to take it home. I couldn’t be happier with my 2016 E400 and my experience with Arno as the sales representative for MB of Princeton. I hope the dealership appreciates him as much as I do – this has been the best car buying experience I have ever been involved in. My sincere thanks to Arno and Mercedes Benz of Princeton. More