Mercedes-Benz of Princeton - Service Center
Lawrence, NJ
Hours
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
1,472 Reviews of Mercedes-Benz of Princeton - Service Center
Excellent customer service and dedicated auto workers. Easy check in and easy check out. No Covid worries while waiting. Clean, organized, well attended waiting area. Thank you! Easy check in and easy check out. No Covid worries while waiting. Clean, organized, well attended waiting area. Thank you! More
MB of Princeton is the best.Quick reliable and total MB of Princeton is the best. Quick reliable and total satisfaction every time I go. Time estimate for repair always come in at or earlier than promi MB of Princeton is the best. Quick reliable and total satisfaction every time I go. Time estimate for repair always come in at or earlier than promised More
Perfect experience. Brian my contact is the best I have come across. I trust him and better experience each time I have visited. Front desk is professional and waiting area is comfortable. come across. I trust him and better experience each time I have visited. Front desk is professional and waiting area is comfortable. More
Service department is first rate. Always accommodating and very helpful. Seems like my car is detailed, not just washed when I get it back. Excellent service! and very helpful. Seems like my car is detailed, not just washed when I get it back. Excellent service! More
Thank you for a very excellent service experience at my recall visit to your service department. Your staff was friendly , knowlegable and very efficient, even washed my elderly car and reset my clock, S recall visit to your service department. Your staff was friendly , knowlegable and very efficient, even washed my elderly car and reset my clock, Should I decide to buy a new car in the near future, I will return to your dealership. Stilla Knappe More
Always professional! They always take care of every thing I need in a timely manor. Victor has been there for a long time and it shows. I need in a timely manor. Victor has been there for a long time and it shows. More
Andrew was pretty friendly and helpful. I like the customer service in this dealership. My whole family has mercedes . I had a bad experience with mercedes dealership in Maryland. This one is so far s customer service in this dealership. My whole family has mercedes . I had a bad experience with mercedes dealership in Maryland. This one is so far so good. More
The service was great and Jeffery let me know what was needed to be done. I also had a great loaner vehicle to use until mine was done. needed to be done. I also had a great loaner vehicle to use until mine was done. More
I showed up almost an hour early for a service appointment on a Monday morning, but even so, they didn't keep me waiting. Within a few minutes I was talking with the service advisor, and 10 minute appointment on a Monday morning, but even so, they didn't keep me waiting. Within a few minutes I was talking with the service advisor, and 10 minutes later I was on my way in the loaner car. When I came back, my car was ready. All I had to do was sign the receipt and get my car back! My only feedback would be that it would have been nice to have the advisor review the tech's findings, since it wasn't immediately obvious that he had found nothing. But that's pretty minor compare with my experience at other dealerships. More
Service appointment was easy and fit my schedule. Andy kept me informed and car was ready when promised. Easy and effortless in and out with the appointment. kept me informed and car was ready when promised. Easy and effortless in and out with the appointment. More