Mercedes-Benz of Princeton - Service Center

GLC 300 service Miguel took care of the broken power window motor very quickly, I appreciated the quick turnaround. He supplied a loaner car due to the fact that the Miguel took care of the broken power window motor very quickly, I appreciated the quick turnaround. He supplied a loaner car due to the fact that the car had to be there overnight. I can always count on Miguel or Paul to handle issues whenever I call. More

Emergency service The last thing anyone wants at any time, let alone in these days of isolation, is an auto emergency. Add to this the fact that I have been told to go The last thing anyone wants at any time, let alone in these days of isolation, is an auto emergency. Add to this the fact that I have been told to go out as little as possible because I have a compromised immune system, and you understand why I was dismayed when leaving a doctor’s office, my tire picked up a tack and began a slow leak. I drove right over to the dealership, and everyone there jumped right in to help. My wonderful advisor, Jeff, delayed his lunch to get me cared for. It was easy to maintain all the social distancing rules in the office, and I was out quickly with my problem solved. I wish I could call out everyone by name because they were all great. It’s always a pleasure to deal with this dealership. More

Quick and Easy The service staff were quick and thorough during my recent visit. My kudos to Victor Riviera whom I can always count on to provide his expertise in re The service staff were quick and thorough during my recent visit. My kudos to Victor Riviera whom I can always count on to provide his expertise in resolving any issues I may have with my SL. More

Great experience....very informative staff. Nice and clean facility. I highly recommend Mercedez Benz of Princeton over many other dealerships mainly because of the outstanding customer service and turn clean facility. I highly recommend Mercedez Benz of Princeton over many other dealerships mainly because of the outstanding customer service and turnaround time. More

Extremely prompt and to the point. No bs, no ridiculous charges, great techs and mechs. Great experience so far, going back for more servicing soon. Looking forward to getting correct, professionally done charges, great techs and mechs. Great experience so far, going back for more servicing soon. Looking forward to getting correct, professionally done servicing More

Work done in a timely manner. Friendly. Reliable and knowledgeable. Very accommodating. Explained to me what was done to my auto, what might be needed done in the next visit. No pressure. knowledgeable. Very accommodating. Explained to me what was done to my auto, what might be needed done in the next visit. No pressure. More

Punctuality and customer focus seem to be core to this dealership/ something I deeply appreciate . I have a 2017 MB S550 conv and even if not purchased at this dealership still receive great service dealership/ something I deeply appreciate . I have a 2017 MB S550 conv and even if not purchased at this dealership still receive great service More

Overall great experience Pleasent response time on the phone and alot of help in person with explaining the process. Clean environment and staff was well protected with PPE, i Pleasent response time on the phone and alot of help in person with explaining the process. Clean environment and staff was well protected with PPE, in this time of coronavirus pandemic. A+ More

What we have come to expect from Mercedes- Benz As Mercedes owners for the last 20 years, we have come to expect and appreciate the professionalism, courtesy and service provide by all dedicated to As Mercedes owners for the last 20 years, we have come to expect and appreciate the professionalism, courtesy and service provide by all dedicated to maintaining the established tradition of the brand. Attention to detail, listening to learn the extent of the problem and the managing of expectations are all considered. Continue the tradition of excellence. More

went there few days ago for the service B. had a good experience. Jeffery from the service department was very patient and professional with everything experience. Jeffery from the service department was very patient and professional with everything More