Mercedes-Benz of Princeton - Service Center

Follow Up Visit with Robert So after a great experience in the lease and delivery of my new E 450, I returned recently to the dealership to collect permanent plates/registration. So after a great experience in the lease and delivery of my new E 450, I returned recently to the dealership to collect permanent plates/registration. After connecting with my salesman Paul Lai, I was able to sit in the vehicle with Robert to get a few questions answered. These new E Class’ are incredible machine from a technology standpoint, and Robert (again) was right there going the extra mile to make sure all my “dumb” questions were answered. He is so patient and attentive....a great asset to MB of Princeton! The combination of Paul and Robert is a killer team. I look forward to many years of future terrific experiences! Jeff Stuart More

Great service experience. The entire experience, including scheduling, drop off, loaner car, and pickup was excellent. My loaner car was new, clean and had a full tank of gas The entire experience, including scheduling, drop off, loaner car, and pickup was excellent. My loaner car was new, clean and had a full tank of gas - couldn't ask for more. More

Perfection For over 20 years Mercedes Benz of Princeton (formerly Princeton Motorsport) is the only dealer that services any of my vehicles. Brian and Jeff ( an For over 20 years Mercedes Benz of Princeton (formerly Princeton Motorsport) is the only dealer that services any of my vehicles. Brian and Jeff ( and Harry before he retired) and all the staff are truly professionals. They have always gone the extra mile for any service that I have EVER needed. And always done it properly and reasonably. I wouldn't consider going anywhere else! More

Dealership services This dealer doesn’t have a detail department for serviced cars, I did not know this when I purchased the vehicle. This will influence make next vehicl This dealer doesn’t have a detail department for serviced cars, I did not know this when I purchased the vehicle. This will influence make next vehicle purchase/lease. Service department is very good! Staff friendly and efficient. More

Great Dealership Service department is very receptive. They are very open and are excellent at communicating what is going on with your car. I like how they text you u Service department is very receptive. They are very open and are excellent at communicating what is going on with your car. I like how they text you updates More

Small but annoying electrical issue Electrical problem where four rear vehicle items suddenly quit working. No fuses failed. Service Rep Jeff diagnosed problem and arranged for repairs q Electrical problem where four rear vehicle items suddenly quit working. No fuses failed. Service Rep Jeff diagnosed problem and arranged for repairs quickly. MB Princeton service over twenty-five years has been top notch for me More

Superb service, as always The service is always perfect. I have never had a problem for 10 years now. It is my ninth leased car and this dealership never disappoints, never let The service is always perfect. I have never had a problem for 10 years now. It is my ninth leased car and this dealership never disappoints, never lets you down. And Brian McCoy is the best. More

Rober Lisi is very responsive to the customer needs I would like to say that -while I am disappointed in the software issues related to Mercedes remote start - Robert Lisi has been very responsive and h I would like to say that -while I am disappointed in the software issues related to Mercedes remote start - Robert Lisi has been very responsive and helpful. He is patient and thorough and demonstrates excellent follow-up. I initially contacted my sales representative Arno Orsini, who is also very responsive. Arno got on the issue immediately, connected with me Robert, and I am very happy with Robert's customer first approach. He is an asset to your organization. Best, Kelly More