Mercedes-Benz of Princeton - Service Center
Lawrence, NJ
1,459 Reviews of Mercedes-Benz of Princeton - Service Center
Service Rep Jeff My Service Rep Jeff saw that I had scheduled my E350 oil change earlier than in the past and way below the recommend service level. We both agreed th My Service Rep Jeff saw that I had scheduled my E350 oil change earlier than in the past and way below the recommend service level. We both agreed this oil change could wait and he had my car washed even though no service was being performed that day. This is the type of customer service that always has me coming back to MercedesBenz if Princeton for my Mercedes needs. More
JJP 2019-05-14 Service is beyond superb. My wife owns a MB and has been using your service for years. Recently I became a member of the MB family; she told me to get Service is beyond superb. My wife owns a MB and has been using your service for years. Recently I became a member of the MB family; she told me to get the same Service Manage that she used. Brian McCoy is by far the most thorough and professional Service Manager I have ever dealt with. What's the old saying - "...leave no stone unturned?" I had a very strange issue with my M-class, and Brian xxxx near disemboweled the vesicle in his attempt to solve the problem. Fortunately he found nothing, so we wrote it off as a fluke. But I was so impressed by his work ethic that I would recommend Princeton MB ANYONE. (As long as they get Brian for a Service Manager) More
Service A Excellent customer service Loaner car available without waiting Service information excellent Communication skillful Punctuation top notch Excellent customer service Loaner car available without waiting Service information excellent Communication skillful Punctuation top notch Attention to detail Attitude awesome Award winning service team More
I am pleased with the service provided and staff. I have always received the best of service provided by staff and work completed on my Mercedes- Benz E-350. I have been working with Mercedez -Benz t I have always received the best of service provided by staff and work completed on my Mercedes- Benz E-350. I have been working with Mercedez -Benz twenty plus years and I am still receiving great service. Special attention has always been given to the needs of the car and the type of service recommended. I am always on the highway and appreciate safety of the vechicle. Therefore, I am grateful to the service department staff for a job well done. More
good service experience Miguel was very helpful. Kept in contact with me about the time it would take to service my car. My car was ready when Miguel said it would be and th Miguel was very helpful. Kept in contact with me about the time it would take to service my car. My car was ready when Miguel said it would be and the cost of the repair was what he said it would be. More
excellent service! i had a scheduled maintenance for my 2016 Mercedes-Benz recently. First of all, front desk was very friendly. Service adviser Linda provided excellen i had a scheduled maintenance for my 2016 Mercedes-Benz recently. First of all, front desk was very friendly. Service adviser Linda provided excellent services: explained to me everything including some recall items i did not know before. Linda is very knowledgeable and professional! excellent services! More
Good service experience It was a pleasant overall experience. We waited 1.5 hours for our first service after delivery of our new glc. Car felt a lot smoother post service. It was a pleasant overall experience. We waited 1.5 hours for our first service after delivery of our new glc. Car felt a lot smoother post service. More
2007 CLK convertible My experience with Princeton MB was absolutely wonderful. In and out the same day with the work done correctly and my car washed and sparkling. We a My experience with Princeton MB was absolutely wonderful. In and out the same day with the work done correctly and my car washed and sparkling. We are very pleased with the service and will be bringing in my car again soon for regular maintenance. More
A Service Good service and accommodated me with a loaner auto. I would recommend this dealer.The staff was friendly and knowledgeable. The waiting area was comf Good service and accommodated me with a loaner auto. I would recommend this dealer.The staff was friendly and knowledgeable. The waiting area was comfortable. The snacks were good. More
Painless service! We all dread taking our cars in for service, but this experience was seamless! They were ready for me when I arrived, I got a loaner for the day, and We all dread taking our cars in for service, but this experience was seamless! They were ready for me when I arrived, I got a loaner for the day, and by 3:00 had my car back! More