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Mercedes-Benz of Princeton - Service Center

Lawrence, NJ

About
Employees
Reviews
4.9
1,442 Reviews
Mercedes-Benz of Princeton is proud to serve the Hamilton Township, Mansfield Township, and Eastern Pennsylvania. If you're looking for Authorized Mercedes-Benz service in Levittown, Trenton or Morrisville we are here to give great care to your vehicle and provide you with a high level of customer service. Schedule a Service Appointment today, or review our great service specials. If you have questions about ...
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Call Service Center (609) 771-8040
Today: 9:00 AM - 4:00 PM Closed Now
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2910 U.S. 1

Lawrence, NJ

08648

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1,442 Reviews of Mercedes-Benz of Princeton - Service Center

Sort by
November 06, 2021

He’s really good he help me right away and I am wait couple minutes More

by kotoriceldin
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert John Lisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2021 -

Mercedes-Benz of Princeton responded

We are happy to read that you were very satisfied with the experience in which our team provided you, and we wish you the best of luck with your new Mercedes-Benz! Happy Motoring!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 05, 2021

My Service manager Miguel Cruz is awesome ! My vehicle was serviced quick and delivered on time . More

by Jose P.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Cruz
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Nov 13, 2021 -

Mercedes-Benz of Princeton responded

Thanks for your perfect , top-tier review! Enjoy your Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 05, 2021

WORST CUSTOMER SERVICE . NOT HELP FULL AT ALL . WE BOUGHT NEW 350 GLE THREE WEEKS BACK , THIS IS OUR 3RD CAR FROM THIS DEALERSHIP ! LINDA GAVE VERY BAD ATTITUDE ! OUR CAR WAS FIXED BY OTHER DEALERSHIP WITHI More

by Rajeshvari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Linda Tague
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 09, 2021 -

Mercedes-Benz of Princeton responded

We are sorry to hear of your experience. At Mercedes-Benz of Princeton, we strive to provide every client with an enjoyable vehicle purchasing and servicing environment. Unfortunately, because of unforeseen COVID-19 related supply delays all Mercedes-Benz dealerships are experiencing limited parts inventory at this time. Thank you for choosing us as your Mercedes-Benz service provider!

More
November 03, 2021

They do it right the first time every time. Very happy with the service department. More

by kmono3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 05, 2021 -

Mercedes-Benz of Princeton responded

We are so glad to hear this amazing review! Making sure our clients are happy is our top priority. Thank you so much for sharing your experience with our service center, and Linda! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

October 30, 2021

Easy to make a service appointment through the web. Professional, knowledgeable and clear communications. Service well done. More

by NVB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2021 -

Mercedes-Benz of Princeton responded

It is fantastic to see that Jeffery continues to impress you during your visits! Thanks for taking the time to review Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

October 29, 2021

Brian McCoy was so helpful. I really appreciated the ride to and from the dealership. Huge help! Even the women who checked me out were courteous and professional. Great job!!! More

by lvsiegel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al, drove me from and to the dealership
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Nov 02, 2021 -

Mercedes-Benz of Princeton responded

Thank you for taking the time to share your service experience. If there's ever anything more that we can assist you with, please don't hesitate to ask! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

October 27, 2021

Always receive excellent service/communication from Brian McCoy. He has been my service rep for many years now. Doesn't disappoint. More

by LP
Recommend Dealer
Yes
Employees Worked With
Alex Shaparin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2021 -

Mercedes-Benz of Princeton responded

We are so glad to hear this wonderful review! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

October 26, 2021

Very professional and helpful. Would recommend. All issues have been handled with maximum attention and courtesy. More

by Polartstone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Horne
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2021 -

Mercedes-Benz of Princeton responded

Thank you for your fantastic review for Andy and our Service Team! Thank you for choosing Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

October 25, 2021

Always good service from Brian McCoy, he has been my agent for seven years. Very knowledgeable. More

by arjd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2021 -

Mercedes-Benz of Princeton responded

Thank you for your great feedback for us and Brian! We're here for any concerns you may have, and thank you for your years of business & trust! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

October 25, 2021

First time service at Princeton MB with my 2017 E43 AMG. Linda Tague and team 5 stars!! I will return for al my services. White glove treatment. Thank You, More

by joejank888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2021 -

Mercedes-Benz of Princeton responded

Thanks for taking the time to review Mercedes-Benz of Princeton. It is fantastic to see that Andy and the rest of our service department continue to impress you during your visits! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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