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Mercedes-Benz of Richmond
Henrico, VA
894 Reviews
Mercedes-Benz of Richmond has been a trusted dealership in greater Richmond, and since we opened our doors in 1960, our focus has never wavered. We’ve earned our reputation by consistently delivering an excellent service and ownership experience every step of the way, offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
October 27, 2018
Great Service
I have an older car and I feel that the age of my car did not diminish service I received. I was kept abreast of what was going on during the time my
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by Mackaye
Employees Worked With
Gary Biunno
October 25, 2018
Service
Excellent service advisers and excellent service. Really nice waiting room with coffee and soft drinks. I had a loaner and it was clean, well maint
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by MB Driver
Employees Worked With
Steven Hunnewell
October 24, 2018
service excellance
It was a pleasure to work with Patrick Thompson with the recall on my Mercedes. Patrick e-mailed me with items that the mechanic found while working o
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by Mario1955
Employees Worked With
Patrick Thompson
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