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Mercedes-Benz of Rocklin
Rocklin, CA
2,986 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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April 22, 2017
Amazing Service As always.....Mercedes Rocklin comes through meeting all my needs. They make sure I am immediately greeted and checked in. Then I see my service r As always.....Mercedes Rocklin comes through meeting all my needs. They make sure I am immediately greeted and checked in. Then I see my service rep as quickly as possible. More
by SWANSON_PENNI
Verified CustomerEmployees Worked With
Brandon Stevens
Helpful April 20, 2017
Amazing Experience Loved my buying experience from MB of Rocklin. Randy was fantastic. I plan to purchase from this dealership the next time I'm in the market for a new Loved my buying experience from MB of Rocklin. Randy was fantastic. I plan to purchase from this dealership the next time I'm in the market for a new vehicle. More
by bblack625
Employees Worked With
Randy Shomon
April 19, 2017
Awesome to work with Walked in, made my deal and left with my car in just a couple hours... It was the fastest deal I have ever completed. Easy to set up and no issues af Walked in, made my deal and left with my car in just a couple hours... It was the fastest deal I have ever completed. Easy to set up and no issues after the fact. Due bill was handled FAST and the experience has been both cordial and pleasant. The service group is on top of things to and I love the car! More
by jd6CLS63SAMG
Employees Worked With
Andrea (finance), John Nishita, Zach Will, Colby Novielli
April 18, 2017
Wonderful! The "buying" experience was great Alex got right to the facts regarding the features of the car without putting any pressure on me. We agreed on the The "buying" experience was great Alex got right to the facts regarding the features of the car without putting any pressure on me. We agreed on the price quickly and again without a lot of "back and forth" pricing, he told me what he could do as far as price I told him what I wanted to pay and it was done. Follow up was outstanding thanks to Colby Novielli most helpful individual I have had the pleasure of dealing with ever. More
by rose.sheila
Employees Worked With
Alex Aldarwish, Colby Novielli
April 17, 2017
No pressure! Randy, Alex, Andrew and Colby made my car buying experience pretty awesome! They listened to me and helped me get exactly what I was looking for. They Randy, Alex, Andrew and Colby made my car buying experience pretty awesome! They listened to me and helped me get exactly what I was looking for. They cared more about me being happy with my purchase than they did with just selling me a vehicle. I never once felt pressured to buy anything. Thank you for everything and I love my new GLE 350! :-) Nicole More
by nkp
Employees Worked With
Andrew, Alex Aldarwish, Randy Shomon, Colby Novielli
April 15, 2017
The worst! Everything was not done to my satisfaction. I Did a $829.00 service on my C300 just to be driving down the street and have a pedestrian tell me that m Everything was not done to my satisfaction. I Did a $829.00 service on my C300 just to be driving down the street and have a pedestrian tell me that my oil stick was dragging under my vehicle. (Super dry, so was never inserted) As well as having a squeak in my breaks that I still have. Wish I would have got my money worth of service. There will be a review posted when I get around too it. I wasn't a vary satisfied customer. This is not my first visit to the Rocklin location that I've had a bad experience. More
by MARCOMATTA1996
Employees Worked With
Brandon Stevens
April 14, 2017
Outstanding Custormer Service Wayne Schmid once again has provided exemplary care of my car needs as well as personal concerns with my service. He manages to turn what could be un Wayne Schmid once again has provided exemplary care of my car needs as well as personal concerns with my service. He manages to turn what could be unpleasant into an experience that was painless. I look forward to my next car service at MB Rocklin due to Wayne's particular adroitness of handling my concerns with repairs. Adrienne Morris More
by agent0
Employees Worked With
Wayne Schmid
April 13, 2017
Great service! They always keep me informed of their progress and finish my car within the time frame set up. Their couresy service is very yimely and friendly. Rell They always keep me informed of their progress and finish my car within the time frame set up. Their couresy service is very yimely and friendly. Relly enjoyed talking to Dave. More
by JANMARYK
Employees Worked With
Wayne Schmid
April 13, 2017
Always a pleasure! Always a pleasure to be serviced here, from the fresh coffee, to the new, clean loaner, and finally picking up my car on schedule, knowing it has been Always a pleasure to be serviced here, from the fresh coffee, to the new, clean loaner, and finally picking up my car on schedule, knowing it has been properly serviced by professionals. More
by FJACKSON
Employees Worked With
Wayne Schmid
April 12, 2017
Service rerview for MB of Rocklin The service was timely, cooperative, pick-up service was great. The pick-up and drop-off at my house was important this time. Loved having my car wash The service was timely, cooperative, pick-up service was great. The pick-up and drop-off at my house was important this time. Loved having my car washed too. More
by p.lorraine
Employees Worked With
Brandon Stevens
