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Mercedes-Benz of Rocklin

Rocklin, CA

Overview
Reviews
4.4
2,986 Reviews
Call Dealership (916) 741-4236
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4747 Granite Dr

Rocklin, CA

95677

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Showing 2,986 reviews

December 19, 2022

Polite, on time, dependable Service in comfortable, upscale environment with knowledgeable service consultants who recognize their customers More

by docpichler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Alexan, Justin Watts, Michael Gallagher, Michael Lazara
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December 18, 2022

Justin and his team made the entire experience pleasant and easy, and I love my new car!! More

by mikeandlisaroth
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Alexan, Jessie Choong, Justin Watts, Casey Shears
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December 18, 2022

I am not impressed with service department. This is my second Mercedes bought from this dealership. I always have had issues with service department. More

by dienle116
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Brown, Arthur Rose, Scott Parry, Ryan Ross
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December 15, 2022

Car was delivered with a crack inder the bumper. Now dealership does not want to to take responsibility to rectify the situation. Will have to go the legal route unfortunately. More

by genna17
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
William Marta
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December 15, 2022

Mark Cornell is a true pro at what he does. I couldn't be happier with my buying experience with him. More

by jrib1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Cornell
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December 13, 2022

Jeff Holt help us find the perfect car in a timely manner and couldn’t have made the buying process easier. I will recommend this dealership to anyone that will listen. More

by zachtrichter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Holt
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Dec 13, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for the great review! We appreciate your business~

Helpful
December 13, 2022

Greg, my service advisor, was very thorough and knowledgeable. He took the time to explain what needed to be done and why. More

by TRDALUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Burnett
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Helpful
December 13, 2022

Jeff Holt help us find the perfect car in a timely manner and couldn’t have made the buying process easier. I will recommend this dealership to anyone that will listen. More

by zachtrichter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Holt
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Helpful
December 09, 2022

Service was excellent! I could hang out in the waiting room all day. They kept me in the loop with the progress of my car More

by Katieofarah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Moreno
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Dec 12, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for the great review!

Helpful
December 09, 2022

They have early drop for service everybody there is professional and friendly. They seem to finish job before promise date .I love Rocklin Mercedes! More

by GARYD5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Brown, Greg Burnett
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Dec 12, 2022 -

Mercedes-Benz of Rocklin responded

Thank you for the 5 star review!

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