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Mercedes-Benz of Salem
Salem, OR
1,118 Reviews
Welcome to Mercedes-Benz of Salem -- The Northwest's oldest Mercedes-Benz dealership for a reason!
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
Mercedes-Benz of Salem is owned and operated by our family, the Donofrio's, and has been a longstanding part of the Salem and Willamette Valley community since opening its doors in the late 1980's. Our dealership has grown with the community, building lasting relationships with community members and providing high quality Mercedes-Benz products and services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
By Type
Showing 1,118 reviews
Verified Customer
February 15, 2025
Don Post was able to quickly detect and set up the repair of my car. It needed a new battery. Mail was efficient in taking me between my home and the dealership. of my car. It needed a new battery. Mail was efficient in taking me between my home and the dealership. More
by AUNTRE715
February 15, 2025
Excellent work researching major damage to our Sprinter fuel system and doing major repairs in a timely manner. fuel system and doing major repairs in a timely manner. More
by MARNE.LEE.MERCER
Employees Worked With
February 11, 2025
Very professional, not pushing to sell you a car you don’t want. Listens to the customer. Great experience. don’t want. Listens to the customer. Great experience. More
by ELIZG9315
Employees Worked With
February 09, 2025
We appreciated how Evan communicated with us. He was easy to reach and helped us feel at ease during the process. He was easy to reach and helped us feel at ease during the process. More
by Sharon
Employees Worked With
February 09, 2025
I would like to thank Brent at Mercedes-Benz of Salem for his outstanding service! He was highly professional, patient, and guided me through every step of the purchasing process. He made the experience smoo his outstanding service! He was highly professional, patient, and guided me through every step of the purchasing process. He made the experience smooth and hassle-free, answering all my questions with clarity. If you’re looking for a car and exceptional service, I highly recommend working with him. Thank you, Brent! More
by Khalid Alharthi
Employees Worked With
February 08, 2025
Very pleased and thankful for the service I've been getting from the parts department, as well as previous service visits with Don. Actually, everyone I've dealt with has been pleasant. For the last m getting from the parts department, as well as previous service visits with Don. Actually, everyone I've dealt with has been pleasant. For the last month or so, I've been working frequently with Mark Massey in the parts department locating parts to extend the life and quality of a one owner W202 that had been purchased there new, 25 years ago. Mark has been patient, professional, efficient, responsive, and thorough. I've been dealing with him in person, on the phone, and through emails. Not once have I gotten the "oh you again" response. Thank you Mark, I have really appreciated your excellent service. More
by wishihadasuperbeew202
