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Mercedes-Benz of Salem

Salem, OR

4.9
340 Reviews
Welcome to Mercedes-Benz of Salem -- The Northwest's oldest Mercedes-Benz dealership for a reason! We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! Mercedes-Benz of Salem is owned and operated by our family, the Donofrio's, and has been a longstanding part of the Salem and Willamette Valley community since opening its doors in the late 1980's. Our dealership has grown with the community, building lasting relationships with community members and providing high quality Mercedes-Benz products and services.
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2405 Commercial St. SE

Salem, OR

97302

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Showing 340 reviews

August 14, 2022

The Service has always been on time and easy to schedule and follow through. We have been very satisfied with the Service every single time More

by ASAPH7
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Mercedes-Benz of Salem responded

We pride ourselves on our timeliness. Thank you for choosing Mercedes-Benz of Salem!

August 14, 2022

Really well run place. Friendly and respectful folks, and the techs get.it fixed the right way. More

by 1956PRATT
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

August 13, 2022

I took my Sprinter to the dealership two times. Both times I was told that it was repaired. Both times my AC stopped to work after about 20-25 minutes. At the third visit I was told that they can More

by LASZLO.G
Quality of Work
Overall Experience
Recommend Dealer
No
Employees Worked With
Evan Carroll
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2022 -

Mercedes-Benz of Salem responded

Thank you for sharing your experience. We're always going to do what we can to take care of our great customers. We want to get this resolved with you. Give us a call or shoot an email to service@salemmercedes.com

August 13, 2022

outstanding service team ! Example for all business. professional and quick with good communication! Again.... outstanding More

by ron.loe
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Mercedes-Benz of Salem responded

Outstanding customer! Thank you for choosing Mercedes-Benz of Salem!

August 13, 2022

Excellent service department with friendly and helpful people. Mr Donald Post is the best service advisor I have ever encountered. More

by CCRAWFORD8
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2022

As always, Don provides the best service. Always accurate timing of when the car will be finished and price given upfront. Pleasant driver for taking me to and from the dealership. More

by PATZILL
Customer Service
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2022

Great dealership with great people and service! Have always been treated well! I highly recommend this dealership. More

by M.FERRIES
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2022

I thought it was a great experience I enjoyed the free sodas and snacks while I was waiting More

by MIKEPLASKETT78
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren S
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cyndy Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

August 13, 2022

Fast, friendly, professional. They took care of me better than any other Mercedes Sprinter dealer! More

by MEALDELSOL
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

August 02, 2022

Our friend sent us to Brian Merrell, the Sprinter Brand Manager, at Mercedes Benz of Salem, OR after we got the runaround from California dealerships. We called and spoke with Eli Guevara. It was our lucky More

by RKoff
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Brian Merrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eli Guevara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem! We wish you many happy miles with your new Sprinter!

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