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Mercedes-Benz of Salem - Service Center

Salem, OR

4.8
716 Reviews

716 Reviews of Mercedes-Benz of Salem - Service Center

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August 01, 2022

Thanks for the excellent customer service, planning and follow through for my challenging car repairs. More

by bendcats
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony - 5 Stars
Aug 05, 2022 -

Mercedes-Benz of Salem responded

We're glad we could get you patched up. Thank you for choosing Mercedes-Benz of Salem!

July 30, 2022

Evan the Sprinter service rep was friendly and helpful. I used the prepaid service A with no issues. More

by JENNYB1227
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan
Aug 05, 2022 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

July 29, 2022

Great service. Job done professionally and on time. Service manager knowledgeable. Clean building and excellent communication. More

by EARNSHAWWAYNE7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

July 29, 2022

Great service, friendly and professional staff! Salem Mercedes always takes great care of me and provides top notch service. Added bonus I get to chat with my car sales guy Abel :) More

by JENISUEDOWNS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abel Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

Mercedes-Benz of Salem responded

Always a bonus to chat with Abel! Thank you for choosing Mercedes-Benz of Salem!

July 29, 2022

Very quick turnaround. Great at communicating and keeping my informed. I’m always happy with services performed here. More

by JULIEANNHEACOCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

July 29, 2022

Everything thing was great, Don is always so pleasant and helpful! Having a loaner car was great since we had Drs appointments, and only have one car here in the summer! Thanks again for a good experience!! More

by jbandkat@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

Mercedes-Benz of Salem responded

Thank you again for stopping in! Thank you for choosing Mercedes-Benz of Salem!

July 29, 2022

Don Post was fantastic - did not try to sell me services my car did not need, gave me an initial estimate of cost, and kept my informed ! Great service !! More

by VEENA.GREGOIRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

Mercedes-Benz of Salem responded

Great customer! Thank you for choosing Mercedes-Benz of Salem!

July 29, 2022

Great service never had to wait always met with a smile always explained what needs to be done and always showed me my bill More

by BBOTTLES1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

July 29, 2022

The manager of the sprinter service department Evan is always there to answer any questions and get my vehicle in for service. More

by APSULL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan
Aug 05, 2022 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

July 29, 2022

Awesome job in getting the work done fast and complete! I've had other dealers tell me that they weren't going to even look at the van for 7 days. Salem got the work done in less than that! More

by DOUG.V.MITCHELL
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
I think it was Evan I worked with - Sprinter dept.
Aug 05, 2022 -

Mercedes-Benz of Salem responded

We pride ourselves on going above and beyond. Thank you for choosing Mercedes-Benz of Salem!

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