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Mercedes-Benz of Salem - Service Center

Salem, OR

4.8
451 Reviews

451 Reviews of Mercedes-Benz of Salem - Service Center

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May 17, 2024

They are great kept me informed on all what was going on, explained everything. Great customer service. More

by dogger44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernardo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cyndy Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abel Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Mercedes-Benz of Salem responded

We firmly believe that information during your visit is key! Thank you for stopping in!

May 17, 2024

Customer Service from reception to Shuttle was excellent. I spoke to the service advisor when I dropped off my car, about scheduling for another time to get a lube oil & filter along with a tube up done, but More

by ANNAMNEET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024

Fast, efficient service! Personable interaction! Work completed as scheduled. Comfortable, well stocked waiting room area! More

by DAGOS56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024

Great Mercedes Benz dealer in Salem, OR. Excellent service department Don Post, my service advisor is very courteous and very professional. It’s always a great confort to have him taking More

by MGKDUDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem! We're glad we could take care of you.

May 16, 2024

Excellent service received and cost was less than I expected it to be. Thank you for the shuttle service also! More

by jen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark shuttle driver
May 16, 2024 -

Mercedes-Benz of Salem responded

We love coming in below the estimate! Thank you for choosing Mercedes-Benz of Salem!

May 15, 2024

All facets of their service department was top notch. Don Post my service advisor is the best in the business. More

by Elsie_growth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

May 15, 2024

Scheduling, Maintenance, and Service Advisor were pleasant, helpful, diligent, and comprehensive in every aspect of my experience. Excellent Service. More

by JOSHPOLLOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem for your service needs!

May 15, 2024

Havin the SLR serviced requires the special training and equipment that only a well qualified dealer can provide. I appreciate that Salem has maintained this capability to support this very special and uniq More

by LARSG1F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Harder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Octavio Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren S
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Mercedes-Benz of Salem responded

We are thrilled we can keep your SLR in tip-top shape! Thank you for choosing Mercedes-Benz of Salem!

May 11, 2024

The people are so kind and always making sure my needs are met. Never rude More

by haydentkennedy
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

May 10, 2024

Very much appreciate your coming to my home to pick my RV up for service. Then delivering it back to my home! More

by joycefor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris
May 16, 2024 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

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