489 Reviews of Mercedes-Benz of Salem - Service Center
They have not called back this entire day. I have called 4 times. Not acceptable I have called 4 times. Not acceptable More
Service was profesional as you would expect from Mercedes. We were given a loaner to use while the service was being completed. My only suggestion, given that my wife and I are 69 years old, they in Mercedes. We were given a loaner to use while the service was being completed. My only suggestion, given that my wife and I are 69 years old, they include a step with that loaner. The A service took a few hours to complete and we were on our way. The service writer kept us up to date during our wait. More
Service manager very courteous and provided exacting estimates. Finished work was precise and under expected costs. Waiting room we'll stocked with beverages and cookies. estimates. Finished work was precise and under expected costs. Waiting room we'll stocked with beverages and cookies. More
Evan is the commercial van service manager. He is always friendly and professional. Their rates are competitive and MB service staff tends to get work done on a timely manner. He is always friendly and professional. Their rates are competitive and MB service staff tends to get work done on a timely manner. More
Evan was very helpful and did a very thorough job of making sure issues with my vehicle were solved. He was able to address all my concerns, and gave phone updates which I appreciated! making sure issues with my vehicle were solved. He was able to address all my concerns, and gave phone updates which I appreciated! More