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Mercedes-Benz of Scarborough

Scarborough, ME

4.6
700 Reviews

137 US Route 1

Scarborough, ME

04074

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Showing 700 reviews

April 10, 2019

Recall air bag replacement Great service, offered a loaner when appt made. Lounge is well equipped and good snacks coffee and reading materials. Experience was good!! could have More

by Stephinmsine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Apr 11, 2019 -

Mercedes-Benz of Scarborough responded

Thank you so much for the compliments of our service and facilities! We appreciate your feedback. Hope to see you next time at Prime Motor Cars.

April 09, 2019

Friendly, thorough service I had the tires rotated on my Sprinter 3500. They did a very thorough job and included a 24 point check of the vehicle for free. More

by JR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Joys
Apr 10, 2019 -

Mercedes-Benz of Scarborough responded

We are so happy our Prime Motor Cars team earned your business, thanks JR!

April 05, 2019

Awesome experience Efficient, helpful and explained everything thoroughly. They were very patient and friendly.iMaking t was a very good 1st new car experience. Thank More

by Bethy5191
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Holzhacker
Apr 05, 2019 -

Mercedes-Benz of Scarborough responded

We are honored that you chose Prime Motor Cars for your first new car! It's fantastic to hear that our team made it a memorable experience. Thank you so much and safe driving!

April 01, 2019

E class purchase Bob Holzhacker could not have been better! Great group of people to work with. If you are looking for a new car, I would definitely recommend Prime More

by Llarsen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Holzhacker
Apr 02, 2019 -

Mercedes-Benz of Scarborough responded

We are delighted to earn your recommendation! Thank you so much for the compliments of Bob and the Prime Motor Cars team. If there is anything else we can do to assist you, please let us know.

March 28, 2019

Mercedes Benz Service Mercedes Benz GL450 2011/12 year) 108k miles now has way too many parts breaking down that need replacing, and started about 70k miles. These are pa More

by Maurice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
(N/A)
Mar 29, 2019 -

Mercedes-Benz of Scarborough responded

Maurice - It's not uncommon for vehicles with over 100k miles to require repairs and new parts, but I'm sorry that you're disappointed. We strive to provide helpful service to our customers and many find the work that we do valuable. If there is anything specifically that I can look into for you, please give me a call. Thank you for your feedback, Brandi Lawler - Service Manager - 207-510-2268

March 28, 2019

Friendly, efficient Mr. Mariano was very friendly and efficient. He help me find a vehicle that I was looking for. There was no pressure and I was able to Drop off my ol More

by DT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dick Mariano
Mar 28, 2019 -

Mercedes-Benz of Scarborough responded

We really appreciate you taking the time to leave Prime Motor Cars this awesome review! It's fantastic to hear that Mr. Mariano helped you get into the best car for you. Congratulations and have a wonderful day!

March 27, 2019

Keep it simple, keep it local It was time for simple spring (out of storage) service. making the appointment was easy on the phone (online, however, it just went nowhere). service More

by caerbannog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
Mar 28, 2019 -

Mercedes-Benz of Scarborough responded

We really appreciate your feedback! It's great to hear that your service was completed quickly and that you drove home from Prime Motor Cars in a freshly washed car. Thanks so much for your support!We really appreciate your feedback! It's great to hear that your service was completed quickly and that you drove home from Prime Motor Cars in a freshly washed car. Thanks so much for your support!

March 27, 2019

Excellent Service The service could not have been better. Nick and all involved were friendly, informative, knowledgeable, efficient and thorough. The problem was compl More

by Black Bear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Dagie
Mar 27, 2019 -

Mercedes-Benz of Scarborough responded

We can't ask for better feedback than this! It's wonderful to hear that your car is running smoothly and that you received friendly and efficient service throughout the process. Thanks so much for choosing Prime Motor Cars!

March 26, 2019

Wow! A perfect experience! What great service! My service advisor and his team were so kind and professional and efficient. A perfect experience! Thank you so much for everythin More

by Cara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Dargie, Dave, Joyce
Mar 26, 2019 -

Mercedes-Benz of Scarborough responded

Cara - We can't ask for better feedback than "A perfect experience!" Thank you so much for your many compliments. The team at Prime Motor Cars will be here to help for any of your future auto service needs.

March 26, 2019

Mercedes service So happy to always work with everyone at Prime Motor Cars. Very professional and courteous. Excellent work. Will refer to others. Thanks so very much More

by Merce*1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Muhammad
Mar 26, 2019 -

Mercedes-Benz of Scarborough responded

Thank you for the fantastic review! We love that you enjoy working with the Prime Motor Cars team and can depend on them for professional service. We truly appreciate you recommending us to others. Have a wonderful week.

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