Mercedes-Benz of Seattle

Friendly, professional, efficient experience I made an on-line appointment for service with MB Seattle. I arrived late (due to traffic), but the service advisor (Bob Barlow) fit me right into th I made an on-line appointment for service with MB Seattle. I arrived late (due to traffic), but the service advisor (Bob Barlow) fit me right into the schedule. I was prepared to stay the day in case the service took a while, but both my 1 year/10,000 mile service and the replacement of a differential pressure sensor for my Sprinter van were completed in about 3 hours and I was on my way. This visit was at no cost to me; the service was covered under my original purchase agreement, and the pressure sensor was a warranty repair. More

Excellent transaction but not without hiccups Some difficulty getting a response to our requests for information about a CPO. But, my last request finally found someone responsive - Isaac Hicks. I Some difficulty getting a response to our requests for information about a CPO. But, my last request finally found someone responsive - Isaac Hicks. Isaac responded right away, answered the few questions we had and sold us the car. We were also pleased with Rachel Abielmona and her efforts to make the transaction itself go smoothly. We'd recommend paying attention to details, our car was delivered without a rear wiper blade and required a trip back. More

We had a great experience with the service department. The service person, Samantha Mountha, was very helpful in getting our service items done for us while we waited since we do not live in the shuttle se The service person, Samantha Mountha, was very helpful in getting our service items done for us while we waited since we do not live in the shuttle service area. More

They get it right Efficient, thorough, professional. Mercedes of Seattle makes servicing your car about as painless as it can be. I like the feature of being able to Efficient, thorough, professional. Mercedes of Seattle makes servicing your car about as painless as it can be. I like the feature of being able to review and pay your bill online so the car is all ready for you at pickup time. More

Dead Battery Mechanic came on a Sunday morning since I had a dead battery. He spent at least an hour trying to get it started but ultimately determined that a new Mechanic came on a Sunday morning since I had a dead battery. He spent at least an hour trying to get it started but ultimately determined that a new battery was required (the AMG SL63 was in storage for 5+ months without any attention). He returned the next day with a new battery, installed it in record time, all with total professionalism. More

Great service! MB of Seattle did a great job and provided excellent customer service. I have been to other MB dealership to service my car before, and MB of Seattle MB of Seattle did a great job and provided excellent customer service. I have been to other MB dealership to service my car before, and MB of Seattle provided the best service. More

Always quick and thorough Needed a very quick tweak on my car, got in right away, was given a loaner and had my car back the same day. Always picked up clean inside and out. Needed a very quick tweak on my car, got in right away, was given a loaner and had my car back the same day. Always picked up clean inside and out. More

Bill is the best Bill, my service advisor deserves double pay for the Proffessional work and service, thank you bill for all The good work and service you’ve provided Bill, my service advisor deserves double pay for the Proffessional work and service, thank you bill for all The good work and service you’ve provided me and my family for many years More

Excellent service as always! Thorough evaluation of the symptom I reported concerning a power steering leak. Service Advisor John Glover gave me helpful advice once again and was Thorough evaluation of the symptom I reported concerning a power steering leak. Service Advisor John Glover gave me helpful advice once again and was clearly not trying to foist an expensive, non-critical, procedure upon me. More