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Mercedes-Benz of Silver Spring

Silver Spring, MD

4.9
2,067 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Silver Spring is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3301 Briggs Chaney Rd.

Silver Spring, MD

20904

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Showing 2,067 reviews

August 11, 2014

Just Had A Great Car Purchase With Tony Zelaya I visited 2 other local Mercedes-Benz dealerships in Washington D.C. before driving 67 miles to Mercedes-Benz of Silver Spring. On August 8, 2014, I w More

by sullikev
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Zelaya
Aug 25, 2014 -

Mercedes-Benz of Silver Spring responded

Thank you for your heartfelt response! We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that Tony Zelaya lead you to your new Mercedes-Benz, and we will certainly share your feedback with him. Please do not hesitate to call or pop back in to see us at Mercedes-Benz of Silver Spring. Thank you again and have a great day!

May 19, 2014

Chris is the best in the business! I am very critical when it comes to service so when I say Chris is the best I mean it. He keeps you informed and is a very honest guy. It is always a More

by davidus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Castro, Chris Costlow
Jun 25, 2014 -

Mercedes-Benz of Silver Spring responded

Good afternoon davidus! BMW of Silver Spring would like to personally thank you for taking the time to write this extremely positive review. Chris is a highly valued member of our team here and we will be sure to share your feedback with him! Thank you and be sure to visit us soon!

April 04, 2013

Nothing bad to say about the dealership. After an awful experience at another Mercedes-Benz dealer in the area. I contacted James Park from the Silver Spring at Mercedes-Benz he worked extremely hard to ge More

by Glenn17268
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James park
Apr 17, 2013 -

Mercedes-Benz of Silver Spring responded

Thank you for your heartfelt response Gleen17268. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that James lead you to your new Mercedes-Benz, and we will certainly share your feedback with him. Please do not hesitate to call or pop back in to see us at Mercedes-Benz of Silver Spring. Thank you again Gleen17268 and have a great day! http://www.facebook.com/MercedesBenzofSilverSpring

March 05, 2013

Stewart Schulze was excellent in the service he provided. However, I do have a problem with the financial aspects of the purchase. The interest rate listed on the loan papers is not accurate. It does not pro More

by youngqc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Stewart Schulze
Mar 07, 2013 -

Mercedes-Benz of Silver Spring responded

Ms. Young, We greatly appreciate your business, and are glad that you are happy with your new Mercedes-Benz. In regard to the refund you were issued for the tag overpayment, it is standard procedure for the dealer to refund any money to the customer, who can in turn use that money at their discretion. You are certainly welcome to forward that money to the bank to lower your principle loan balance, thus negating any interest charges on the $32 in question. As for the monthly payment you are questioning, we would be happy to go over your paperwork with you to show you how the monthly payment is calculated. We are always here to answer any questions and concerns you may have, and will continue to do so throughout your ownership experience. Steve Gluck, General Sales Manager, Mercedes-Benz of Silver Spring, 301-890-3030, sgluck@mileone.com.

January 21, 2013

Start to finish, our experience with Len Logue at Mercedes Benz of Silver Spring was superlative. He was professional, informative, and patient in his work with us. He was attentive to our needs whic More

by MNS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Len Logue
Jan 23, 2013 -

Mercedes-Benz of Silver Spring responded

Good morning mnsdealerrater. Mercedes-Benz of Silver Spring is delighted to hear that your car buying experience was a memorable one! We are also pleased that Len Logue was able to assist you with your new Benz purchase. As you settle in to your new vehicle, please do not hesitate to stop by for a regular checkup! Thank you again mnsdealerrater for the highly praised review. http://www.facebook.com/MercedesBenzofSilverSpring

December 31, 2012

I went in with a friend to convince her to buy a Mercedes Benz and of course they tried to talk me out of my old one. That visit didn't work out in my favor but my friend bought a car from Desmond that night More

by amirahbaker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Desmond Domingo
Jan 02, 2013 -

Mercedes-Benz of Silver Spring responded

Thank you for your heartfelt response amirahbaker. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that Desmond lead you to your new Mercedes-Benz, and we will certainly share your feedback with him. Please do not hesitate to call or pop back in to see us at Mercedes-Benz of Silver Spring. Thank you again amirahbaker and have a great day! http://www.facebook.com/MercedesBenzofSilverSpring

December 23, 2012

The purchase of our car was as previously experienced a very positive one esp having Jonathan as our sales person. But recently I had a minor problem that brought together the strength of your program. Whe More

by davidmsw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom - Shop foreman, Donald McNeely
November 20, 2012

Excellent experience...I worked mainly with the sales team. Mainly Jonathan. I met Keith and Steve during reg/late/off hours to get the best deal on ownership of the new 2012 S550. I was treated like t More

by maw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Logue
November 14, 2012

Celestin and his manager Keith went above and beyond what I would expect a dealership to do, to find me exactly the car I wanted at a great price. During a major weather event, they arranged for my car to b More

by salizai01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Celestin Lovence
October 11, 2012

I've been using Herb Gordon for 30 years and have enjoyed their reliable and highly consistent level of maintenance and new/ used car sales services. On those rare occasions where I found some little issue More

by lboezi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Elio Ayala, Frank Langwith,
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