Mercedes-Benz of Silver Spring

Elio is great! I've been a client of his for over 10yrs. Great honest service provider! Highly recommended!! I've been a client of his for over 10yrs. Great honest service provider! Highly recommended!! More

Chevist was a wonderful listener in discerning my needs for a new electric car. a He provided lease and special offer information that influenced me in making a decision now rather than waiting until Janu for a new electric car. a He provided lease and special offer information that influenced me in making a decision now rather than waiting until January as I originally planned. As a result, I leased an electric EQB 350 SUV on Earth Day, which was very fitting and unplanned!. He made the selection and ourchase process look easy althogh it had many complex parts which he resolved such as insurance, financing. He guided me in my choice of the best car for my needs. During the test drive he demystified my anxieties about the new technology so that i would not be overwhelmed by it . He showed me how MB has implemented various choices to accomplish the same action in its cars to meet customers on all levels of technology experience. (I have been driving an 2007 SUV) He certainly rates a 10 on a scale of 1-5 for me! It was a pleasant, relaxed expeience for a .signficant purchase ( I don't buy cars often - usually keep them for a long time.) . I neve felt rushed or awkward during the process. I will highy recommend him to others looking for a car. - it was painless from when I walked into the dealeshio kast week to simply get a "feel" for theEQB by sitting in it to today when i drove it home! Thanks you Chevist for all your efforts! More

MR Frazier was amazing, patient, he went over and beyond because I was very demanding. We got the best deal. Overall an exceptional sales person!!!! HIGHLY RECOMMEND because I was very demanding. We got the best deal. Overall an exceptional sales person!!!! HIGHLY RECOMMEND More

Edward is the best. He made the process so seamless and enjoyable. I highly recommend him. Thank you Edward! He made the process so seamless and enjoyable. I highly recommend him. Thank you Edward! More

Karifa was extremely professional, polite, and engaging. He was pleasant to work with and didn’t pressure me at all. Fantastic experience and I would love to work with him on another deal in the future. He was pleasant to work with and didn’t pressure me at all. Fantastic experience and I would love to work with him on another deal in the future. More

My experience got off to a bad start because I made an appointment but it was only AFTER I dropped off the car at the scheduled time and was sitting in the waiting room for 30min that I was informed that appointment but it was only AFTER I dropped off the car at the scheduled time and was sitting in the waiting room for 30min that I was informed that they could not look at the car for 2-3 days. This seems to ignore the whole point of making an appointment and made me feel like maybe since it was my first time at this dealer that the other customers were far more important. It doesn't seem like it would have been too hard to inform me about this when my appointment was confirmed so I could have planned accordingly. Once they got to my car I was satisfied with the work done though I didn't get the car back until the end of the week. They also recommended a new battery and I think $500 to replace a battery is pretty wild even for a dealership. Greg was very nice but a bit hard to get in touch with the first few days when I was trying to understand how long my car had to be left there waiting to be looked at. More

An awesome dealership! Treated with high respect and care when looking for a vehicle. A+ dealership! Treated with high respect and care when looking for a vehicle. A+ dealership! More