Mercedes-Benz of Springfield

Excellent care, attentive to my needs. I will trust for all my car needs. Will recommend to anyone this is a serious car dealership. I will trust for all my car needs. Will recommend to anyone this is a serious car dealership. More

I had an amazing experience at Mercedes-Benz of Springfield! From the moment I walked in, I was treated with professionalism and courtesy. What truly stood out was their parts department absolu Springfield! From the moment I walked in, I was treated with professionalism and courtesy. What truly stood out was their parts department absolutely top-notch! The staff was incredibly helpful, ensuring I got exactly what I needed with expert advice and prompt service. Their inventory was impressive, and they went above and beyond to make sure I was taken care of. If you're looking for a Mercedes dealership that prioritizes customer satisfaction and has a stellar parts department, look no further than MB of Springfield. Highly recommend! More

Despite living in New Hampshire, I keep coming back to this dealership as they best of the best I have used. I have purchased 2 vehicles from them and will continue to purchase from there. My service Rep this dealership as they best of the best I have used. I have purchased 2 vehicles from them and will continue to purchase from there. My service Rep Spencer and his team are the gold standard. Very professional, concise with the services. I never have to worry about my service appointments, unlike some other dealership's. More

Very pleased with the service and the professionalism. She was awesome. Very professional and friendly. Great job She was awesome. Very professional and friendly. Great job More

One of the best dealerships in New England always attentive with great attention to detail. Customer service is top-notch. Could not ask for a better experience. attentive with great attention to detail. Customer service is top-notch. Could not ask for a better experience. More

The service at mb Springfield is top notch always on time repairs great price very friendly and personable staff Tom in service is a true professional and cares about his customers best dealer in mass repairs great price very friendly and personable staff Tom in service is a true professional and cares about his customers best dealer in mass More

Five years and three Mercedes later, Tom in service continues to exemplify the qualities of a true professional. His communication is exceptional, he’s always organized, and above all, he’s honest. We continues to exemplify the qualities of a true professional. His communication is exceptional, he’s always organized, and above all, he’s honest. We now bypass other dealerships just to work with Tom More

Kept the vehicle until it was right. Did have a very much appreciated loaner. In and out easily. No waiting. Did have a very much appreciated loaner. In and out easily. No waiting. More

I recently had the pleasure of visiting Mercedes-Benz of Springfield, and I can confidently say that it was one of the best car dealership experiences I’ve ever had. From the moment I walked in, I was greet Springfield, and I can confidently say that it was one of the best car dealership experiences I’ve ever had. From the moment I walked in, I was greeted warmly by the staff, who made me feel welcome and valued as a customer. The level of professionalism and friendliness displayed by the associates was truly exceptional. What really stood out to me was how attentive and accommodating everyone was. They took the time to listen to my needs and preferences, providing personalized recommendations without being pushy or overly sales-focused. This was a refreshing change compared to other dealerships I’ve visited in the past. I never felt rushed or pressured, which made the entire experience so much more enjoyable. The associates were not only knowledgeable about their vehicles but also genuinely passionate about helping me find the right car. They answered all my questions thoroughly, provided transparent information, and made sure I was comfortable with every step of the process. The dealership itself was spotless and well-organized, creating an inviting and upscale atmosphere that matched the luxury brand they represent. From start to finish, the entire process—from browsing to test-driving and even discussing financing options—was seamless and stress-free. If you’re looking for a car dealership that prioritizes excellent customer service, treats you with respect, and delivers a truly great experience, I highly recommend Mercedes-Benz of Springfield. I left feeling confident and excited about my purchase, and I’ll definitely be returning for future needs. Thank you to the entire team for making this such a positive and memorable experience! More

What really stood out was their commitment to customer service—even after the sale, they followed up to ensure I was satisfied with their service ⭐️⭐️⭐️⭐️⭐️ Let me know if you’d like it ad customer service—even after the sale, they followed up to ensure I was satisfied with their service ⭐️⭐️⭐️⭐️⭐️ Let me know if you’d like it adjusted! More