Mercedes-Benz of Springfield

Mercedes-Benz of Springfield is not just a car dealership that provides great service, it’s a pillar of the community run by people who believe in giving back and bringing community together. that provides great service, it’s a pillar of the community run by people who believe in giving back and bringing community together. More

This is absolutely the place to buy your next car. They have a great selection, amazing customer service and they make the experience easy and smooth. I’ll definitely be a repeat customer!! They have a great selection, amazing customer service and they make the experience easy and smooth. I’ll definitely be a repeat customer!! More

The staff is awesome and and the sale manager is absolutely nice and great guy I ever met absolutely nice and great guy I ever met More

Outstanding experience! The staff was knowledgeable and helpful, making the car-buying process smooth and enjoyable. The staff was knowledgeable and helpful, making the car-buying process smooth and enjoyable. More

Although I’ve been a Mercedes-Benz driver for sometime, I only started doing business with Mercedes-Benz of Springfield when they opened at first. The difference between my experience with other dealers and only started doing business with Mercedes-Benz of Springfield when they opened at first. The difference between my experience with other dealers and Mercedes-Benz of Springfield is literally night and day. These folks are professional, well trained, respectful, and to The Point. Highly recommend Mercedes-Benz of Springfield to anyone looking for a new or used Mercedes-Benz or some of the other fine used automobiles they carry. I offer my enthusiastic recommendation to Mercedes-Benz of Springfield to all of my neighbors and friends. More

Excellent Mercedes dealer! ! The team is extremely friendly, professional and knowledgeable. I highly recommend them to anyone looking for a reliable and trustworthy car dealer! ! The team is extremely friendly, professional and knowledgeable. I highly recommend them to anyone looking for a reliable and trustworthy car dealer! More

If I could give negative zero stars I would. I have filed a police report for fraud and identity theft. This "dealership" stole my identity and filled out 2 credit applications and had 2 hard c I have filed a police report for fraud and identity theft. This "dealership" stole my identity and filled out 2 credit applications and had 2 hard credit pulls on my credit without my authorization or permission. AND dared to fill out a fake credit application and send it to Mercedes Benz Financial I never filled out a credit application at this dealership, and now have to work to repair the damage done to my credit. They lied and tried to gaslight me into believing that my bank made the first pull while hiding the second pull. The owners of this dealership are complicit in the corruption and fraud as well. They have been copied in on every communication that I shared with the Management there and have had no response. I sought a resolution but the arrogance and seemingly routineness of fraud there has given them a sense of omnipotence. Avoid this place if you seek to buy a vehicle - they are dishonest and will forge your signature on documents as they did to me. There are entities out there to help consumers with such fraud, The FTC, and the AG are good resources, and remember to file a police report as I have. Please pursue any error on your paperwork that is met with excuses there. The greed and nefariousness are boundless and West Springfield Mercedes Benz chose the wrong person here. I will uncover every stone to reveal the complacency of fraud there, It's not business, it's personal. My unfortunate experience is a lesson to everyone, West Springfield Mercedes Benz are dishonest, conniving liars, forgers, and fraudsters and I will not rest until I am satisfied with them stealing my identity and using it for their gain. This is illegal and resolving this is my top priority. More

Cierra and Riccardo were great. Couldn't make the deal work but I would buy from them. Couldn't make the deal work but I would buy from them. More

If you’d like to get your time waisted this is the spot to go to 1 and a half weeks going back and forth with kal then a week of no response once i got in touch with Sam the Gm they spiked price up by $17, to go to 1 and a half weeks going back and forth with kal then a week of no response once i got in touch with Sam the Gm they spiked price up by $17,500.00 More

The facility is excellent. My Salesperson was very professional. He took the time to make sure that I received my vehicle when promised. The 2020 BMW 330XI is fantastic. I woul My Salesperson was very professional. He took the time to make sure that I received my vehicle when promised. The 2020 BMW 330XI is fantastic. I would recommend Jack McDevitt and Mercedes of Springfield to anyone looking for quality sales service. More