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Mercedes-Benz of Springfield

Chicopee, MA

4.9
72 Reviews
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295 Burnett Road

Chicopee, MA

01020

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Showing 72 reviews

February 13, 2025

Kept the vehicle until it was right. Did have a very much appreciated loaner. In and out easily. No waiting. More

by johnvacon
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tom O’Connor
February 13, 2025

Five years and three Mercedes later, Tom in service continues to exemplify the qualities of a true professional. His communication is exceptional, he’s always organized, and above all, he’s honest. We More

by royarzun83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom
February 06, 2025

Mercedes-Benz of Springfield is not just a car dealership that provides great service, it’s a pillar of the community run by people who believe in giving back and bringing community together. More

by arediker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Wirth
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 06, 2025

This is absolutely the place to buy your next car. They have a great selection, amazing customer service and they make the experience easy and smooth. I’ll definitely be a repeat customer!! More

by Sandra U
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Wirth
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 06, 2025

The staff is awesome and and the sale manager is absolutely nice and great guy I ever met More

by sajid_sirka
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Wirth
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 06, 2025

What really stood out was their commitment to customer service—even after the sale, they followed up to ensure I was satisfied with their service ⭐️⭐️⭐️⭐️⭐️ Let me know if you’d like it ad More

by Ayeza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Wirth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mohammed
February 06, 2025

Outstanding experience! The staff was knowledgeable and helpful, making the car-buying process smooth and enjoyable. More

by Alisha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Wirth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mohammad Sabir!!!
February 06, 2025

I recently had the pleasure of visiting Mercedes-Benz of Springfield, and I can confidently say that it was one of the best car dealership experiences I’ve ever had. From the moment I walked in, I was greet More

by sanah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Muhammad, Ricky
February 05, 2025

Although I’ve been a Mercedes-Benz driver for sometime, I only started doing business with Mercedes-Benz of Springfield when they opened at first. The difference between my experience with other dealers and More

by ehagopian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michelle Wirth
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2025

Excellent Mercedes dealer! ! The team is extremely friendly, professional and knowledgeable. I highly recommend them to anyone looking for a reliable and trustworthy car dealer! More

by eerden
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Wirth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Kenny
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