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Mercedes-Benz of Springfield
Chicopee, MA
66 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 66 reviews
January 31, 2023
Diane Delinger was great! Always willing to help with my cracked rim and working through the reimbursement process and keeping me updated consistently. Always willing to help with my cracked rim and working through the reimbursement process and keeping me updated consistently. More
by Zbaby15
Employees Worked With
Diane Dingler
January 12, 2023
I recently bought an Acura MDX 2022 from this dealership and had the best experience working with Jack and Khalil. They were extremely welcoming providing great service from the moment I walked in. Jack was and had the best experience working with Jack and Khalil. They were extremely welcoming providing great service from the moment I walked in. Jack was very knowledgable and stayed in contact frequently through the whole process. Khalil gifted me a signed basketball by Jayson Tatum to go with my new vehicle. I would strongly recommend this dealership to anyone buying a new or used vehicle. More
by William H
Employees Worked With
Jack McDevitt and Khalil Yacteen
June 08, 2022
Dave was extremely helpful with the purchase of my new vehicle, I would definitely buy a car again from him, he made this a very pleasant experience. vehicle, I would definitely buy a car again from him, he made this a very pleasant experience. More
by Sherribomb
Employees Worked With
Dave Kenny
May 04, 2022
I just leased my first Mercedes and the staff was amazing. Jarrod Blache was very courteous, patient and understanding of my needs. Would definitely recommend working with them and hope to do more bu amazing. Jarrod Blache was very courteous, patient and understanding of my needs. Would definitely recommend working with them and hope to do more business in the future. More
by Danielle Webster
Employees Worked With
Jarrod Blache, Khalil Yacteen
January 31, 2022
So many good things to say about this dealership! Where to start? I was out of town and my 10-yr old car broke down. Roadside assistance gave me two dealers to choose from. I randomly chose MB of Spring to start? I was out of town and my 10-yr old car broke down. Roadside assistance gave me two dealers to choose from. I randomly chose MB of Springfield because it was closer to my route home. Spencer and the service team were great, keeping me in the loop with each update. I received a video walk-around and description of the issues with my car! This was fantastic, given I live 150 miles away, and had no car! I decided it was time, and transferred to Riccardo in the sales department. Riccardo was amazing! In 48 hours, he had me all set to drive off in my new car! Why didn't I do this sooner? Riccardo, I'll be back! More
by Joan S
Employees Worked With
Riccardo Albano, Spencer Murphy
September 14, 2021
Jack M was a wealth of knowledge about anything we asked about Mercedes Benz! He knows all the details! He made our purchase a great experience…we’re considering ordering another Benz from Jack! about Mercedes Benz! He knows all the details! He made our purchase a great experience…we’re considering ordering another Benz from Jack! More
by PETER.BELLON
Employees Worked With
Jack McDevitt
