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Mercedes-Benz of Springfield
Chicopee, MA
66 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 66 reviews
July 19, 2021
My husband and I leased a GLB 250 from Mercedes Benz of Springfield last week. We were not certain that we would be leasing and were actually dreading the interaction needed to complete this transaction. A Springfield last week. We were not certain that we would be leasing and were actually dreading the interaction needed to complete this transaction. All previous car leases or purchases from different dealers had always been painful and a very unpleasant experience. We were lucky enough to meet with Jack McDevitt. He was awesome; he was so informed about the specifics of this car and was just a pleasure to deal with. My husband and I have been commenting to each other about the wonderful service we received and how seamless the whole process was. We will definitely be returning to this dealership and specifically Jack. Thank you Jack! More
by Ecpowers
Employees Worked With
Jack McDevitt
June 23, 2021
Special thank you to Riccardo and the whole staff at this dealership. I drove 2 hours just to get the deal done and would do it again in a heart beat. Thank you! dealership. I drove 2 hours just to get the deal done and would do it again in a heart beat. Thank you! More
by C43ftw
Employees Worked With
Riccardo, Sam brown
March 05, 2021
Our sales rep. Jack made this process easy and went above and beyond . Mercedes in Springfield is one of the best dealerships we’ve ever dealt with and beyond . Mercedes in Springfield is one of the best dealerships we’ve ever dealt with More
by Rusticrealmdesign
Employees Worked With
Jack
January 22, 2021
Great experience. Low pressure and very helpful. John did a great job and I ended up with just what I was looking for. John kept in touch without being a bother. Nice work. did a great job and I ended up with just what I was looking for. John kept in touch without being a bother. Nice work. More
by jamesdoyle
Employees Worked With
Jonathan Porter
December 29, 2020
My experience has been absolutely fantastic. First off, I was literally in the car market looking to lease a GLC 300 4matic for over a month. I had contacted 3-4 different dealers around the area (unfortunat was literally in the car market looking to lease a GLC 300 4matic for over a month. I had contacted 3-4 different dealers around the area (unfortunately they are all 3 hours away I live in VT) before I gave Springfield a try. I worked with Jim Pirro, and with in the hour I was able to make a deal with Jim and drive down to sign the paper work. I understand that dealerships need to make money, however there should always be room to negotiate and by far this dealership gave the best offer with complete satisfaction. They have earned my business and my families’ business. I hope they continue to keep their amazing service and fair pricing. It is very difficult to find great dealerships such as this one. More
by singhsaini16
Employees Worked With
Jim Pirro
December 22, 2020
Jonathan was awesome! I would recommend this dealership for anyone interested in a Mercedes. Very helpful, attentive and pleasant personnel, who listen to the clients needs. for anyone interested in a Mercedes. Very helpful, attentive and pleasant personnel, who listen to the clients needs. More
by Happy customer
Employees Worked With
Jonathan Potter
December 18, 2020
Service is good and they call me right after I request the car . Unfortunately , the car was sold but they still put the picture of the website the car . Unfortunately , the car was sold but they still put the picture of the website More
by mlam924210
Employees Worked With
Don’t remember
August 31, 2020
My service associate went above and beyond to explain warranteed items and put me at ease about an issue I was concerned about. He was extremely helpful, professional and patient. What a positive impress warranteed items and put me at ease about an issue I was concerned about. He was extremely helpful, professional and patient. What a positive impression he made on me after I relocated and had to switch to this new Mercedes dealers. I'd pick this dealership any day after my experience with Junior. He got my car in and out very promptly, as promised. More
by Berkshires Benz
Employees Worked With
Junior Segui
