Mercedes-Benz of St. Charles - Service Center

Annual Service Visiting the dealership is always a fun experience. The atmosphere is very relaxing and has an at home feel. The service is efficient and very profe Visiting the dealership is always a fun experience. The atmosphere is very relaxing and has an at home feel. The service is efficient and very professional. Great positive energy too! More

Service Helpful,personable and fast Walked in and took my car then, was repaired the same day when I picked my car up, it was even washed. Helpful,personable and fast Walked in and took my car then, was repaired the same day when I picked my car up, it was even washed. More

Scheduled service Prompt, honest and friendly service. Always willing to go the extra mile to make the experience as quick and as painless as possible. Upfront on all a Prompt, honest and friendly service. Always willing to go the extra mile to make the experience as quick and as painless as possible. Upfront on all aspects of service. More

Great service Dean was very helpful and always goes out of his way to get things done righti can always get a loaner car when I need it Dean was very helpful and always goes out of his way to get things done righti can always get a loaner car when I need it More

Updating software I brought my car in for a software update. The software update was completed in a timely period. Bill the service mgr. made sure I was informed of its I brought my car in for a software update. The software update was completed in a timely period. Bill the service mgr. made sure I was informed of its process, and assured me of its completion. The car was washed, and I was totally satisfied. More

they have a wonderful dealership and every one is very nice! I purchased the car from a different dealership only cause I used true car and this time St Charles dealership was not list and the dealership I purch I purchased the car from a different dealership only cause I used true car and this time St Charles dealership was not list and the dealership I purchased the smart car only gave me on key and I had to order a new key so I got it from St Charles cause the dealership I got the car from was not a smart car dealership the Smart dealership was not that nice so I had bought a smart car from St Charles before and they were willing to help me the one in Madison Wi was not wanted to charge tons more money in the end I ended up paying 400.00 but better then paying more money from the smart dealer in Madison wi, and for now on before I buy ever another car hey better have two keys plus I'm from Beloit Wi!!! More

Great service, fast and very friendly people They were sharp on time and no major hassle. Mark did a great job by keeping me posted on the status of my vehicle. Great service They were sharp on time and no major hassle. Mark did a great job by keeping me posted on the status of my vehicle. Great service More

professional service very professional service team! I love Mark's comunication! They worked hard to turn our truck around in the shortest time possible! I would highly very professional service team! I love Mark's comunication! They worked hard to turn our truck around in the shortest time possible! I would highly recomend the service team there. More

Responsive, Profession, and Timely Mark was highly responsive to my call for to set up a service appointment. Upon arrival and throughout the service process Mark was professional, cour Mark was highly responsive to my call for to set up a service appointment. Upon arrival and throughout the service process Mark was professional, courteous, prompt, friendly, and accommodated all of my service requests. The car was delivered when promised...and super clean! Excellent job Mark, thank you!! More