Mercedes-Benz of St. Charles - Service Center

Accomadating My family and I were leaving that morning for a road trip. As I was packing the car I noticed the sidewall of one of the tires was faulty. I called t My family and I were leaving that morning for a road trip. As I was packing the car I noticed the sidewall of one of the tires was faulty. I called the service dept. at Mercedes Benz of St. Charles and they were able to fit me in and get. new tire installed on my vehicle within an hour and a half. My family and I left on time for our trip. More

Great service. bbb bbb b bbbb bbb bb bbb bbbb bb bbbb bbbbb bbbb bb bbb bbbb bb bb bbbbbb b bbb bbb bbbb b bb bb bbb bbb b bbbb bbb bb bbb bbbb bb bbbb bbbbb bbbb bb bbb bbbb bb bb bbbbbb b bbb bbb bbbb b bb bb More

Accomadating a customer in these Pandanmic times I knew that my Benz needed a service job and I drove it to the dealer to set an appointment. I was pleasantly surprised how accommodating both Mark a I knew that my Benz needed a service job and I drove it to the dealer to set an appointment. I was pleasantly surprised how accommodating both Mark and Brad were. They arranged for my auto to be serviced that same day and let me use a loaner to not disrupt my day. Such forethought goes a long way in my busy schedule. Your dealership will be the first in recommendation for honest deals and excellent service. Henry Lozinski More

No good Criteria for judgement. I cannot figure out how to get into this dealership other than to drive passed it and make a U turn and come backfrom the north. How can one have conf I cannot figure out how to get into this dealership other than to drive passed it and make a U turn and come backfrom the north. How can one have confidence in a business with such limited access? This is not part of a thoughful business plan! More

Winnebago RV Recalls, updates and oil change done, best ever My husband and I experienced excellent service, comfortable waiting area and pleasant and friendly staff. We had to drive 60 miles to find this profe My husband and I experienced excellent service, comfortable waiting area and pleasant and friendly staff. We had to drive 60 miles to find this professional service, well worth the miles! More

Always excellent service! Always a very pleasant experience! Always excellent staff!... The staff was very thorough and a pleasure to work with. They made sure everything was perfect! experience! Always excellent staff!... The staff was very thorough and a pleasure to work with. They made sure everything was perfect! More

Wonderful service! I was in and out very quickly and knowing it would take 2 days i was serviced with a loaner. Dean is a great service agent. knowing it would take 2 days i was serviced with a loaner. Dean is a great service agent. More

Great Job Mark was great to work with and his customer service is spot on! Mark kept me informed with the texting and was flexible on the pick up of my vehicle. Mark was great to work with and his customer service is spot on! Mark kept me informed with the texting and was flexible on the pick up of my vehicle. More

Excellent service! My appointment was scheduled online. It was easy and convenient. I had an excellent service experience with Mark. St Charles Mercedes has Friendly My appointment was scheduled online. It was easy and convenient. I had an excellent service experience with Mark. St Charles Mercedes has Friendly and helpful staffs. More

Excellent service experience I was able to schedule a service appointment at my convenience. Service rep Corey was friendly and kept me advised while I waited. The customer wait I was able to schedule a service appointment at my convenience. Service rep Corey was friendly and kept me advised while I waited. The customer waiting room was clean, modern and comfortable. My vehicle was returned washed and in excellent condition. The total price for the type "A" service was lower than other Mercedes dealers thanks to the $50 discount coupon. I live in Wheaton, and Mercedes St. Charles is closer to me than any other dealership. Keep up the good work and reasonable prices and I will continue to be your customer! More