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Mercedes-Benz of Sudbury
Sudbury, MA
3,045 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 AM
Wednesday 8:30 AM - 8:00 AM
Thursday 8:30 AM - 8:00 AM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,045 reviews
October 03, 2025
We were travelling home to Florida and needed service. Our appointment was on time and the service expedited. Nice that we were not kept waiting and waiting for hours. Our appointment was on time and the service expedited. Nice that we were not kept waiting and waiting for hours. More
by LTA
Employees Worked With
Sorry. Unknown but they were awesome. Except grumpy old man when we arrived.
October 03, 2025
Manny provided the excellent service we come to expect from Mercedes Benz, but his dedication to my own personalized experience of receiving 5-star service was rare and spectacular. I have never encounter from Mercedes Benz, but his dedication to my own personalized experience of receiving 5-star service was rare and spectacular. I have never encountered such professionalism with clear and timely communication with realistic and useful information throughout the process. More
by radres2019
Employees Worked With
October 02, 2025
Clean dealership. Dakota was my salesperson and she sold me a car the same day Dakota was my salesperson and she sold me a car the same day More
by JPG
October 02, 2025
I had an excellent experience working with Steve Boston. He was incredibly professional, patient, and thorough. Steve took an enormous amount of time to answer all of my questions and made sure I fully unde He was incredibly professional, patient, and thorough. Steve took an enormous amount of time to answer all of my questions and made sure I fully understood how everything in the car operated. His dedication and attention to detail truly made the car-buying process smooth and enjoyable. Highly recommend! John Mullen More
by John
Employees Worked With
September 30, 2025
Always great experience. Daniel assisted me today on service appointment - easy drop off & service done on time as requested. Continue to be very happy at herb chambers merce Daniel assisted me today on service appointment - easy drop off & service done on time as requested. Continue to be very happy at herb chambers mercedes benz More
by Jane
Employees Worked With
September 29, 2025
I have my car serviced one a year. Service with Brain at Sudbury was excellent. Service with Brain at Sudbury was excellent. More
by TS
Employees Worked With
September 27, 2025
Manny was incredibly helpful and patient in explaining my cars service needs. He was also available and happy to help with additional questions and provided sound advice. cars service needs. He was also available and happy to help with additional questions and provided sound advice. More
by SFL
Employees Worked With
September 25, 2025
I always have an amazing experience with the service team at Mercedes Benz of Sudbury. They work as a family giving you the most satisfying experience, starting with the service advisor team. Brian Breidegam at Mercedes Benz of Sudbury. They work as a family giving you the most satisfying experience, starting with the service advisor team. Brian Breidegam who I know for years is my preferable advisor. He is very approachable, helpful, and professional. Brian is also very knowledgeable with Mercedes Benz vehicles giving you an honest response/advise to questions and concerns. When possible, he accommodates you regarding appointments and service required for your vehicle. I also want to thank the personnel of the loaner department (Bisael, Nick and Helton), and Lisa, the cashier lady, for the smooth and quick service. Everyone is so helpful and professional. I highly recommend Mercedes Benz of Sudbury!!! More
by TE
Employees Worked With
Other Employees :
Nick, Bisael, Helton (Loaner Team); Lisa (Cashier)
September 25, 2025
Hugely helpful on a stressful weekend dealing with a car issue, called and reached Manny who must’ve spent 40 minutes on the phone with me and sorted everything out. issue, called and reached Manny who must’ve spent 40 minutes on the phone with me and sorted everything out. More
by rlhurley
Employees Worked With
