Mercedes-Benz of Sudbury

I had previously gone to another dealer for maintenance. I was dissatisfied and decided to try Mercedes Benz of Natick. The experience was MUCH better. Luis was very helpful and patient with my questions. I was dissatisfied and decided to try Mercedes Benz of Natick. The experience was MUCH better. Luis was very helpful and patient with my questions. This was the service I expect from a Mercedes Benz dealer. Thank you Luis and Mercedes Benz of Natick! More

Excellent experience working with Jonny and Rafi. Both were fantastic. Friendly, responsive and very knowledgeable. Highly recommend! Both were fantastic. Friendly, responsive and very knowledgeable. Highly recommend! More

Thank you Steve - we finally got the car I've wanted for a long while. I couldn't be more happier and can't wait to put many miles on that magno beast! Thank you for all your help, including while you were a long while. I couldn't be more happier and can't wait to put many miles on that magno beast! Thank you for all your help, including while you were out from surgery. Thanks to Jonny Pham, he was very knowledgeable about the whole on-boarding Mercedes Me Connect process and explained in great detail the process and why he was doing what he was. He walked through several parts of the new technology, it is overwhelming how much newness there is; and has said I can come back anytime for more training sessions (I will take him up on that offer). He made it easy for us to set up our profiles, and we also confirmed with Mercedes that all our information was accurate. I would recommend both Steve and Jonny for your next car purchase followed by product training! Thanks. More

Jonn was awesome. His knowledge of the car was extensive and his ability to explain It in a way I could understand was very helpful. In addition, he is vert personab His knowledge of the car was extensive and his ability to explain It in a way I could understand was very helpful. In addition, he is vert personable and charming. More

Exceptionally satisfying and pleasant experience working with Jonny T Pharm as well as Nicholas Scherer with Jonny T Pharm as well as Nicholas Scherer More

Jonny Pham and Vito Argote provided my husband and I excellent service, very professional and helpful. Highly recommended. Jonny was absolutely amazing teaching us how to use the app and features of our excellent service, very professional and helpful. Highly recommended. Jonny was absolutely amazing teaching us how to use the app and features of our new Mercedes-Benz. Thanks to the whole team of Mercedes-Benz of Natick. More

Scott in service dept. did a great job!!! My car was in for a number of days but he kept me updated, car was ready on time for pick up, and gave me great treatment overall did a great job!!! My car was in for a number of days but he kept me updated, car was ready on time for pick up, and gave me great treatment overall including a great service discount. More

Johnny was great and he is very informative and professional. He showed me a lot of interesting features that my car has and was patient in explaining everything to me and my daughter. Thank you Jo professional. He showed me a lot of interesting features that my car has and was patient in explaining everything to me and my daughter. Thank you Jonny More

We had a phenomenal experience at this dealership. We were guided through options, and once we found what we liked, our agent Charles pulled out all the stops to make sure we felt great about our deci We were guided through options, and once we found what we liked, our agent Charles pulled out all the stops to make sure we felt great about our decision. The entire team was helpful and reasonable during the negotiation process, and presented trustworthy data to back up their offers. I won't go into a ton of detail with this part - but the actual transaction was a challenge due to an expired registration on our trade-in. Charles put his entire day on hold to help get the deal done -- even driving me back and forth from my house to get the required documents. Above and beyond. Charles is phenomenal and we will use him again. More

Jonny was so helpful getting my husband and I acquainted with our new S580. We had so many “WOW” moments as he showed us features we didn’t know about. He went above and beyond! with our new S580. We had so many “WOW” moments as he showed us features we didn’t know about. He went above and beyond! More