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Mercedes-Benz of Sudbury

Sudbury, MA

4.8
2,942 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Boston Post Road Rte. 20

Sudbury, MA

01776

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Showing 2,942 reviews

October 21, 2022

Buying negotiations always difficult but very professional sales person and great training by Jonny Pham for new features. More

by margcraven
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Vicente
Oct 21, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for the feedback! We appreciate you trusting Mercedes-Benz of Natick with your business and hope we have the opportunity to work with you again in the future!

October 20, 2022

So easy to work with. She is amazing very helpful and helped us find exactly what we wanted. More

by Brianconneely1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saena Nikolas
Oct 20, 2022 -

Brianconneely1 responded

Amazing

Oct 20, 2022 -

Brianconneely1 responded

Amazing

Oct 21, 2022 -

Mercedes-Benz of Sudbury responded

Thanks for the five stars, Brian! We hope to see you back! -Mercedes-Benz of Natick

October 18, 2022

Can say enough about Jonny! We had a wonderful experience at this dealership with everyone going above and beyond. Jonny was integral in this by showing us all the ins and outs More

by shelleyfield415
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel Arroyo
Oct 19, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for the wonderful review! We're so glad Jonny was able to get you feeling comfortable with your new vehicle and we'll be sure to let him know how much you appreciate his detailed service. Thanks for choosing Mercedes-Benz of Natick and please don't hesitate to reach out if there's anything else we can do for you!

October 18, 2022

Jonny was phenomenal! He took his time to show us every feature of the car. He was an absolute pleasure to work with and made our experience very memorable. I highly recom More

by Nicholssj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saena Nikolas
Oct 19, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for your review! We're so happy that Jonny provided you with an excellent review! We look forward to seeing you next time at the Mercedes-Benz of Natick!

October 18, 2022

Jonny deserves 10 stars out of 5, he is very talented in demonstrating and highlighting the most useful and helpful features within the exterior and the interior of my new Mercedes Benz SUV. I can safely More

by May
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vito Argote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yatin Kamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Kaboub
Oct 19, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for your review! We're so happy that Jonny provided you with an excellent purchase experience! We're so happy that you're loving your new Mercedes Benz SUV! We look forward to seeing you at your first service appointment!

October 18, 2022

Jonny was amazing man he taught me many things about my car that I never knew existed, my last AMG E63 I did not have this full tutorial on how to use my previous car I’m glad Jonny was able to teach me al More

by IsaiasG63
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vito Argote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yatin Kamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Torrico, Danny Kaboub
Oct 19, 2022 -

Mercedes-Benz of Sudbury responded

Hello - thank you for sharing your experience working with Jonny, Vito, Andrew, Yatin, and Danny at Mercedes-Benz of Natick! We're happy that we made the purchase experience smooth and hope you enjoy your new Mercedes-Benz G63! We look forward to seeing you next time!

October 17, 2022

Brought my car in for service and detailing. All the problems were addressed and the car was immaculate. Excellent service and communication. More

by DAP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Oct 18, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for trusting us to provide the best care to you! We are happy you enjoyed visiting us and look forward to seeing you again! - Mercedes-Benz of Natick

October 17, 2022

Always have great experience when bring my car for service. Scott is the best! Always helpful and very knowledgeable. Highly recommend this car service!! More

by D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Oct 19, 2022 -

Mercedes-Benz of Sudbury responded

We agree that Scott is the best and we're so happy that you enjoy working with him! We hope that you continue to visit us for all your automotive needs! Thank you so much! - Mercedes-Benz of Natick

October 16, 2022

My husband and I had a great experience with the team at Mercedes-Benz of Natick. Joel in Sales really made the purchasing process enjoyable. We ask a lot of questions and I am very thorough when it comes More

by Sulla
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kolls Oloko, Joel Arroyo
Oct 18, 2022 -

Mercedes-Benz of Sudbury responded

Joel and the team appreciate you taking the time to leave us your great comments and rating, Sulla! We hope that you and your husband continue to enjoy visiting us at Mercedes-Benz of Natick! Thank you!

October 16, 2022

Car was serviced and ready in no time. My service agent was nice and kept in touch . More

by Debra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Oct 18, 2022 -

Mercedes-Benz of Sudbury responded

Hi Debra, We're happy to hear that your service visit went well and appreciate you leaving your comments! Thank you for being a Mercedes-Benz of Natick customer!

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