Mercedes-Benz of Sudbury

Howard my sales man was very helpful, very knowledgeable, and knows the process of transferring to ensure my process was smooth. Jonny knows what he is doing inside and out of the vehicle I purchased. I woul and knows the process of transferring to ensure my process was smooth. Jonny knows what he is doing inside and out of the vehicle I purchased. I would highly recommend him to anyone. More

Best work I ever had. No complaints. Pure excellence every time I got to natick Mercedes Benz No complaints. Pure excellence every time I got to natick Mercedes Benz More

Always a pleasure to work with the team at MBN. Scott Masterson is not only a true professional who takes extra time and care of my vehicle, but he has also become a friend. Well done! Scott Masterson is not only a true professional who takes extra time and care of my vehicle, but he has also become a friend. Well done! More

Jonny was fantastic. Helpful, very pleasant, as able to spend plenty of time with me.would recommend him highly Helpful, very pleasant, as able to spend plenty of time with me.would recommend him highly More

Jonny Pham and Yatin, the finance person were knowledgeable, courteous, professional, helpful, understanding and efficient. knowledgeable, courteous, professional, helpful, understanding and efficient. More

From the minute I walked into the door of this dealership I knew I was in excellent hands with Charles Scrymgeour. Charles put me at ease as my husband had recently passed away and I was not very knowledgeab I knew I was in excellent hands with Charles Scrymgeour. Charles put me at ease as my husband had recently passed away and I was not very knowledgeable about the car buying process. Charles guided me through everything from the test drive to the purchase and finally orientation when I picked up the car. Charles has a passion for the Mercedes-Benz brand and the Herb Chambers name that made the experience so pleasant as he is so knowledgeable, I do know I will keep going back to Charles for any car I plan to purchase in the future. He is the best!! More

Vitó was a Wonderfull person to work with. He answered all our questions patiently and provided all the information we needed about GLC 300. He did a great job right from the beginning when I He answered all our questions patiently and provided all the information we needed about GLC 300. He did a great job right from the beginning when I and my husband stepped into the showroom till the registration process and afterwards also. He was the best!!! Overall Mercedes Benz of Natick was one of the best showrooms I have ever visited and has a good team of people to work with. More

Rafic is an, exceptionally, warm and helpful professional, who is very resourceful as a Sales Representative at Mercedes of Natick and I shall not hesitate to recommend him to others!  In June professional, who is very resourceful as a Sales Representative at Mercedes of Natick and I shall not hesitate to recommend him to others!  In June 2022, my mom and I had the most delightful and pleasurable experience working with him, as he ensured our purchase of the Mercedes GLC 300 was most worthwhile and the perfect choice. Rafic is genuinely attentive to the needs and interest of his customers and, undoubtedly, seeks satisfactory ways to answer all our questions and/or concerns. He never pauses to provide assistance even in his post-customer care.  Indeed, it is refreshing and a joy to work with Rafic as he has made my welcome into the Mercedes family quite special!  More

I was very happy with Jonny excellent tutorial lesson with my S580 I would more than likely recommend to my family and friends to go see Jonny, Saena, Niko, Kolls, Lisa were all friendly and very helpful with my S580 I would more than likely recommend to my family and friends to go see Jonny, Saena, Niko, Kolls, Lisa were all friendly and very helpful awesome great purchase and experience with my new S class they made it stress free and helped me every step of the way. Great job and team effort! More

Jonny Pham is someone I genuinely consider an outstandingly knowledgeable and personable Product Specialist at the Mercedes-Benz of Natick branch with an evident enthusiasm and passion for his vo outstandingly knowledgeable and personable Product Specialist at the Mercedes-Benz of Natick branch with an evident enthusiasm and passion for his vocation, customer care, and service. He is a prime example of enjoying your job as your hobby and being the best you can be! My mom and I had a superb experience during our purchase of the Mercedes GLC 300 at the Mercedes-Benz of Natick branch, in June 2022. Jonny was beyond our expectations, as he provided the most interactive and thorough tour and tutorial of the vehicle with a degree of patience and detail that was unmatched. He has further made himself available to offer additional post-customer tutorial sessions should the need arise, which is testament to his dedication to duty.  Jonny, comprehensively, walked us through our first-class vehicle, after the proverbial baton was passed when the paperwork was done; he then demonstrated its fundamental functions and state of the art features such as its virtual assistant: Mercedes, customized seat adjustment, entertainment, engine specs., fuel consumption and efficiency, storage, remote accessibility and applications among others, like the most fascinating self-parking features. In addition to his expert knowledge, Jonny was very approachable with a warm down-to-earthiness that felt like "family,” very similar to Rafic’s disposition. He left no doubt or questions in our hearts and minds regarding such a great purchase. Mom and I are both certainly satisfied purchasers. We truly enjoyed our experience working with Jonny. Excellent service and exceptional people’s skills. Indeed, highly recommended!!! Liseli More