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Mercedes-Benz of Sudbury

Sudbury, MA

4.8
2,936 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Boston Post Road Rte. 20

Sudbury, MA

01776

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Showing 2,936 reviews

August 24, 2022

Vito of the Mercedes Benz in Natick is the absolute best. It is not the pushy sales pitch you can get from some dealerships. Their customer service is top notch and I cannot say enough good things about Vito More

by Kk12345
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vito Argote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sonya Mineau
Aug 24, 2022 -

Mercedes-Benz of Sudbury responded

We are pleased that you had a great time working with Vito and the team! Thank you for taking the time to leave us your great five-star review! - Mercedes-Benz of Natick

August 24, 2022

Jonny was very warm and friendly so it was enjoyable learning the myriad details of my car. Lots of details to remember and he offers clients to call with any additional questions. He is truly a wealt More

by Info
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis (Dave) Tanzilli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vito Argote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for taking the time to leave Mercedes-Benz of Natick this wonderful review! We appreciate you coming to see Jonny and the team!

August 23, 2022

Best car salesman so knowledgeable intelligent sharp and knows all his stuff about Mercedes’ Benz products and vehicles. So patient and best car buying experience. So simple and amazing explanation about co More

by V2533793
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Boston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vito Argote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for the wonderful feedback! We're happy to hear you had a great experience with our team here at Mercedes-Benz of Natick and we hope we have the privilege of working with you again in the future. Take care!

August 23, 2022

The service is outstanding. Scott in particular is the best! I highly recommend them if you need service More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Aug 23, 2022 -

Mercedes-Benz of Sudbury responded

Thanks for the five stars, John! We're glad to hear that Scott could assist you during your visit with us. We hope to see you back for all of your future auto needs! -Mercedes-Benz of Natick

August 23, 2022

Rafic was a wonderful service rep. He answered all of our questions. He reserved the car for us in advance after patiently wrote down all of our request. He kept us closely updated whi More

by Chending
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafic Trawi
Aug 24, 2022 -

Mercedes-Benz of Sudbury responded

Thanks for the five stars! We're honored to hear how Rafic could assist you during your visit with us here at Mercedes-Benz of Natick. We hope to see you back for all of your future automotive needs!

August 22, 2022

Steve Boston is why we keep coming back to this dealership for over 30 years. This time around we worked with Johnny and he’s been very very helpful. More

by debbieattias
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Boston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Mercedes-Benz of Sudbury responded

We are so happy our Mercedes-Benz of Natick team earned your five stars. Thanks Debbie!

August 22, 2022

Jonny and Saena did an excellent job to help us buy a new car with fun and joy. More

by Mary Wu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saena Nikolas
Aug 23, 2022 -

Mercedes-Benz of Sudbury responded

Jonny and Saena are glad you had a great visit, Mary! Thank you for rating us five stars! - Mercedes-Benz of Natick

August 20, 2022

Fred Romsey is an amazing service rep. He always gets my car fixed in a timely manner. He gets me a loner if needed snd is polite and efficient. More

by kfkitt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Romsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Mercedes-Benz of Sudbury responded

Fred and the team appreciate the great review and rating! We hope that you continue to be impressed with your service at Mercedes-Benz of Natick! Thank you!

August 20, 2022

Appointment was available. They got started right away and finished quickly. A front license plate frame was added which protects the plate during car washes . More

by Trbogan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Romsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2022 -

Mercedes-Benz of Sudbury responded

We appreciate your kind words and five-star rating! We're happy the team could provide excellent care to you! Thank you! - Mercedes-Benz of Natick

August 20, 2022

Charles is an excellent agent and he was incredibly helpful throughout the entire process. I came in looking to trade in my old vehicle for a newer certified pre owned vehicle. Other than that, I had n More

by bill.thomp17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Scrymgeour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for sharing your experience, Bill! It was a pleasure having you visit us here at Mercedes-Benz of Natick and we're so glad Charles was able to help you find the perfect vehicle. Enjoy your new C300 and please don't hesitate to reach out if we can be of service again in the future!

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