Mercedes-Benz of Sudbury

They were great. I particularly appreciate the care and help shown by Luis, my advisor at the dealership. He goes out of his way to make my life easy. Thanks so much. I particularly appreciate the care and help shown by Luis, my advisor at the dealership. He goes out of his way to make my life easy. Thanks so much. More

What a pleasant experience with Jonny Pham. He is a great instructor/teacher who spent the time with us to cover many features of the car. He genuinely cares about making sure the customer unde He is a great instructor/teacher who spent the time with us to cover many features of the car. He genuinely cares about making sure the customer understands and can use the feature before he moves to another one and casually tests you to make you practices. He is pleasant, patient, and knowledgeable. He even thought us a couple of tricks with our cell phone which are great to know even thought it had nothing to do with the car. He makes something that could be stressful a very pleasant experience. On top of which he is well dressed too :-) More

She was great to work with! Responsive and professional. No games…. Knows cars…. I would recommend working with her while car shopping. Responsive and professional. No games…. Knows cars…. I would recommend working with her while car shopping. More

Excellent, friendly, and professional service. Highly recommend it! Always knowledgeable and trusted to do excellent work. Highly recommend it! Always knowledgeable and trusted to do excellent work. More

Charles Scrymgeour is by far the best Sales associate I have worked with when purchasing a vehicle. This is my second time buying a GLE350 and both times, Charles was the Sales associate who helped me . He have worked with when purchasing a vehicle. This is my second time buying a GLE350 and both times, Charles was the Sales associate who helped me . He offered exceptional customer service, and help makes the buying process seamless. He always follow up and inform me of any changes or delay in delivery of the vehicle. I really appreciate Charles for all the help he offered. Thanks for being the best Sales associate Charles. More

Jonny Pham provided me with very good customer service he was very knowledgeable about the features of the GLE350 and explained how to use them. Jonny was very helpful and patient, he answered all my questi was very knowledgeable about the features of the GLE350 and explained how to use them. Jonny was very helpful and patient, he answered all my questions and to top it off the day I went to pickup my GLE350 it was parked at the front door with a Big Red Bow and my name displayed in the front windshield...this was very impressive. Thank You Jonny! More

Howard is amazing, very patient to answer all or questions, and provided us a wonderful experience with our first luxury car purchase. We decided to buy with this dealership in our very first visit questions, and provided us a wonderful experience with our first luxury car purchase. We decided to buy with this dealership in our very first visit and got our brand new GLC 300 in less than a week. More

Good customer service, and really good experience, I learned a lot from him about the car learned a lot from him about the car More

I had Scott help me with my service department. He was great and kept me informed. He was great and kept me informed. More

Great service. Was waiting for a part (2 months) still not arrived but found a creative approach to get it done during visit for recall services. Great customer s Was waiting for a part (2 months) still not arrived but found a creative approach to get it done during visit for recall services. Great customer service. More