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Mercedes-Benz of Sudbury

Sudbury, MA

4.8
2,952 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Boston Post Road Rte. 20

Sudbury, MA

01776

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Showing 2,952 reviews

July 16, 2022

Outstanding service and kindness from the manager Danny Kaboub to my salesman Howard Rosenberg to the technician Jonny T Pham. Purchased a 2022 Mercedes C class and am amazed at the technology and change f More

by pezrin0560
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Rosenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yatin Kamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Kaboub
Jul 19, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for the wonderful review! We appreciate you trusting the Mercedes-Benz of Natick team with your business and hope you enjoy your new vehicle. Please don't hesitate to reach out if we can be of service again in the future!

July 15, 2022

Scott is who I worked with, no problems everything went smoothly and efficiently Was pleased More

by hdibona
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Jul 18, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for taking the time to leave us a review! We're happy to hear Scott made your experience with us a smooth one and we hope our team can be of service to you again in the future. Take care! - Mercedes-Benz of Natick

July 14, 2022

The session with Jonny was amazing, very informative. He was so prepared before sitting down with me to explain everything. He knew exactly what packages was included in the car and what not before seein More

by John Saad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Kaboub, David Grancell
Jul 15, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for the great review, John! We're so glad Jonny was able to get you feeling comfortable with all the great features in your vehicle and we'll be sure to share this fantastic feedback with him. Thanks for trusting Mercedes-Benz of Natick with your business and please don't hesitate to reach out if there's anything else we can do for you!

July 12, 2022

Not only did Saena make me feel like a rockstar …I feel like I have a new friend! She is so thoughtful/ caring she listened to everything I was looking for and gave me all that in return! Loyal customer fo More

by michelle.snoeren
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yatin Kamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saena Nikolas, Danny Kaboub
Jul 13, 2022 -

Mercedes-Benz of Sudbury responded

Hi Michelle, thank you for taking the time to share your experience working with Saena and the rest of our team at Mercedes-Benz of Natick! We look forward to seeing you next time!

July 12, 2022

Amazing Working with Johnny he was very polite, very professional, & kind and courteous. He helped me and explained everything I needed to know about my 2022 GLC300. He helped pair my phone and show me More

by Wfintl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rafic Trawi
Jul 13, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for reviewing your recent experience with the Mercedes-Benz of Natick team! We hope you enjoy your beautiful new GLC 300 and look forward to serving you again in the future. Take care!

July 12, 2022

Saena was so helpful and efficient! Jonny was amazing and so patient showing us all this amazing car can do! More

by whoopiedoos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saena Nikolas
Jul 12, 2022 -

Mercedes-Benz of Sudbury responded

Thanks for the five stars! We're honored to hear that both Saena and Jonny could assist you and we hope to see you back for all of your future auto needs! -Mercedes-Benz of Natick

July 12, 2022

Jonny explains everything very clearly and smoothly, was very nice having him as our server! More

by Xiao L.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vito Argote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sharon Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yatin Kamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Kaboub
Jul 13, 2022 -

Mercedes-Benz of Sudbury responded

Thank you, Xiao! We are happy Jonny made the visit a five-star experience! - Mercedes-Benz of Natick

July 11, 2022

Jonny was very helpful,polite, and knowledgable in showing me and helping me pair my sirius xm account to my 2018 GLE car i was able to call in on short notice and he was able to asistst me wirhin the More

by Boris25
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2022 -

Mercedes-Benz of Sudbury responded

Boris, we are grateful for your review. It means the world to us here at Mercedes-Benz of Natick!

July 11, 2022

Brian was waiting for me at 7:30 am, explained the service recall work, and had me out the door before his estimated time to check and fix any problems. Fast and courteous, would recommend this deale More

by richard.gasparoni
Customer Service
Recommend Dealer
Yes
Employees Worked With
Brian Breidegam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Howard Rosenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2022 -

Mercedes-Benz of Sudbury responded

Hi Richard, thank you for the five stars! We're honored to hear how Brian could assist you during your visit with us and we hope to see you back at Mercedes-Benz of Natick for all of your future auto needs!

July 11, 2022

Very professional and courteous. Timely response and good and clear explanation of issues. Car was meticulously cleaned. More

by Motakef
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abdul Khalid
Jul 13, 2022 -

Mercedes-Benz of Sudbury responded

We're glad you enjoyed working with our team, Motakef! Thank you for being a Mercedes-Benz of Natick customer! We'll see you next time!

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