Mercedes-Benz of Sudbury

Service was superb! Luis was great -- everything seemed so effortless! I know there is a lot that goes into it Thanks all... Pat L. Luis was great -- everything seemed so effortless! I know there is a lot that goes into it Thanks all... Pat L. More

This will be my 4th lease through this dealership. I am working with Saena Nikolas as my lease ends and I need to order a new car to lease. She is making this dreaded process simple and I appreciate I am working with Saena Nikolas as my lease ends and I need to order a new car to lease. She is making this dreaded process simple and I appreciate her friendly and confident approach to getting it done. More

My family and I have used Mercedes Benz of Natick for many years. Our service advisor is Mr. Abdul Khalid. We have always found him to be professional and courteous, very knowledgeable about the cars, ho many years. Our service advisor is Mr. Abdul Khalid. We have always found him to be professional and courteous, very knowledgeable about the cars, honest and straightforward. This is very important to us and he has always been very straight with us. I took my S450 in for service today and was very pleased , as I always am. The MB of Natick is very customer friendly - you will be very satisfied if you take your car there for service. More

I recently brought my E300 in for routine service as well as for a rattling noise. Abdul was very helpful and asked a tech to take a ride with me to listen for the rattle. The tech heard the noise that had b as for a rattling noise. Abdul was very helpful and asked a tech to take a ride with me to listen for the rattle. The tech heard the noise that had been bothering me. From there the service team took over. They relentlessly pursued the cause of the rattle. I am happy to say the issue is resolved! Thanks Abdul and team for take ng service to the next level! More

Well run dealership , staffed by efficient and friendly staff, delivering a customer focused service experience staff, delivering a customer focused service experience More

Jonny is very passionate and professional in introducing the new A220 to us. He told us every detail about the car, which is fantastic. The experience is great and the overall services of Mercedes Natick ar the new A220 to us. He told us every detail about the car, which is fantastic. The experience is great and the overall services of Mercedes Natick are highly recommended. More

My previous purchases from BMW was unlike any other I stopped in by Mercedes in Natick I went in and left while searching on the market Dakota was able to follow up with my interest, Steve Boston was hel stopped in by Mercedes in Natick I went in and left while searching on the market Dakota was able to follow up with my interest, Steve Boston was helpful as well helping me search for my car, when they were able to find my car I had a scheduled appointment to come in and was greeted by Sharon the front desk who introduced me to my salesman David Grancell, he was very friendly and was able to accommodate to my needs I stopped by and was amazed at the environment everyone that was here was very friendly and helpful. David was able to work with my negotiation and my price. Yatin the finance manager was very friendly and explained all the options for my car, at the end Jonny the Product Expert was very helpful, knowledgeable, very friendly to me and my family, was very patient in helping me get started and ensured I was able to understand my car for me to start enjoying my new 2022 GLC300! The best experience I ever had especially after buying many multiple cars in the past this by far was the best experience my family is very thankful and happy we stopped in! More

My experience coming into Mercedes Natick was great I was first greeted by nice front desk lady Sharon who introduced me to Jonny today he was great in showing my about my new GLC300, I was able to learn a l first greeted by nice front desk lady Sharon who introduced me to Jonny today he was great in showing my about my new GLC300, I was able to learn a lot about what this car did that I did not know before I want to thank Vito as well who was my salesman who did a great job finding me my car that I wanted. Yatin was my favorite staff that I enjoyed working together with my wife and I enjoyed his company. More

Great loaner car service, adviser Fred very well managed car repair, customer and loaner car over the long holiday weekend service, with an awesome professional manner ! car repair, customer and loaner car over the long holiday weekend service, with an awesome professional manner ! More

Johny was extremely helpful in registering my new glc350e with the connect me app. He was extemely flexible and I was able to reach him when needed! He was quick to respond to my voicemails and I am very sat with the connect me app. He was extemely flexible and I was able to reach him when needed! He was quick to respond to my voicemails and I am very satisfied that we were able to accomplish what I needed! I highly recommend this Herb Chamber Natick Mercedes-Benz, it’s where I always get my mercedes services More