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Mercedes-Benz of Sudbury

Sudbury, MA

4.8
2,934 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Boston Post Road Rte. 20

Sudbury, MA

01776

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Showing 2,934 reviews

May 21, 2022

Jonny and Vito, and Danny are amazing and served me and my fiancé the most wonderful service experience! Strongly recommend for you who is interested in the store. More

by LinmengyuZhao
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vito Argote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Kaboub
May 24, 2022 -

Mercedes-Benz of Sudbury responded

Jonny and Vito are so pleased that your visit was up to our usual standards! Thank you for rating Mercedes-Benz of Natick five stars!

May 21, 2022

Many thanks to Vito my salesman Vito who helped me search for my third Mercedes. However even though this is my first purchase from MB Natick I was extremely impressed and happy with the service from Jonny t More

by juliasve
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vito Argote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sharon Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kolls Oloko, Niko Kotsiopoulos, Ersa Sara
May 24, 2022 -

Mercedes-Benz of Sudbury responded

Julia, We're so glad Jonny and Vito helped you into a stylish 2019 SLC300! It means the world to us that you gave our team a chance to show you a five-star experience and hope you come back for your next purchase and photoshoot! Thank you! - Mercedes-Benz of Natick

May 21, 2022

Great experience at the Natick Mercedes Benz dealership. Saena quickly found the right car for me and made the entire process of signing a new lease as easy as possible. Great to work with, highly recomme More

by alissabanks
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yatin Kamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saena Nikolas, Niko Kotsiopoulos
May 24, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for the kind words and five-star rating, Alissa! We're happy Saena could help make the leasing experience so enjoyable! We hope you love your stylish new ride!

May 20, 2022

Walked into Natick was greeeted by Sharon the receptionist who introduced me to Howard who was my salesman he was great in helping me search for my new E350 afterwards met with Jonny he is great More

by Parthdhir92
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Rosenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sharon Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Mercedes-Benz of Sudbury responded

The Mercedes-Benz of Natick team is pleased we could help you find a beautiful new E350! Thank you for taking the time to leave us this awesome five-star review! We hope you love your new ride!

May 20, 2022

Scott Masterson is the consummate professional - courteous and helpful. Service is timely and efficient. I have been a customer for 8 years and have been treated well. More

by dazes_squalid.07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
May 24, 2022 -

Mercedes-Benz of Sudbury responded

Scott and the team are thrilled to hear that your visit was a five-star experience! Thank you for being a loyal Mercedes-Benz of Natick customer!

May 19, 2022

Had a safety recall for my 580s. Luis did a great job in getting me scheduled quickly and the service was done very well without delay. Luis and the team at MB Natick did a great job More

by mazzarella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Aguasvivas
May 19, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for choosing Mercedes-Benz of Natick! We're so happy that Luis and our team provided you with excellent service! We look forward to seeing you as a return customer!

May 19, 2022

My experience with Mercedes of Natick was outstanding. Nick Scherer went above and beyond to get my Mercedes app set up after going to different Mercedes dealers and each giving me long stories because I More

by mabelk61
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nick Scherer
May 19, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for recommending Nick and our team at Mercedes-Benz of Natick! We love hearing these customer success stories, and hope our future customers see your review and choose our team! See you next time!

May 19, 2022

My experience with Mercedes of Natick was really great! Howard Rosenburg sold me my new Mercedes A220! He answered all of my questions! He was patient with me and practically walked through all of the feat More

by Dieselholl
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Rosenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sharon Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yatin Kamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for choosing Mercedes-Benz of Natick! We're so happy that Howard helped you with the purchase of your new Mercedes A220! We hope you enjoy the vehicle and everything it offers!

May 18, 2022

Fred Romsey has been my service advisor for several years. He rocks! The level of service is top shelf, and he is responsible for my contining loyalty. I have bought my cars and had them serviced at More

by jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Romsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022 -

Mercedes-Benz of Sudbury responded

It means so much to us to have you as a loyal Mercedes-Benz of Natick customer, Jeff! We're so pleased that Fred has continued to show you five-star care and helped keep you happy here! Thank you so much for being part of the family!

May 18, 2022

This is my 4th MB, but the first purchased from MB Natick. Jonny "WOW" Phan and Franco Roblebo were really amazing in assisting us during and after our purchase! Franco was so responsive and quick to More

by CFBenz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Roblebo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for taking the time to share your review! We're so happy that Jonny and Franco provided you with excellent customer service! We have an all-star team and we're happy that you left feeling satisfied! See you next time! 👍

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