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Mercedes-Benz of Sudbury

Sudbury, MA

4.8
2,934 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Boston Post Road Rte. 20

Sudbury, MA

01776

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Showing 2,934 reviews

May 18, 2022

Jonny was great helping me get my Mercedes’ app set up. He took the time to call me when it was convenient for me and walked me through how everything worked! Super appreciative of this kind of customer se More

by Alexhoey21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yatin Kamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saena Nikolas, Niko Kotsiopoulos
May 19, 2022 -

Mercedes-Benz of Sudbury responded

Hi Alex, thank you for taking the time to share your experience working with Jonny at Mercedes-Benz of Natick! We're happy that he worked on getting everything all set up for you! See you next time!

May 16, 2022

Scott in service was great to work with. He was attentive and friendly and got my vehicle in to service right away. My vehicle runs great and they even washed and cleaned my car. Great servi More

by stacy.bradford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
May 16, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for your kind review, Stacy! We're so happy that Scott earned your 5-stars! See you next time at Mercedes-Benz of Natick!

May 16, 2022

As always, I have nothing but rave reviews for the service department at Mercedes Benz of Natick. Scott was great to work with and was very attentive to what I needed. When I picked up the car, it d More

by Don
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abdul Khalid, Scott Masterson
May 16, 2022 -

Mercedes-Benz of Sudbury responded

Hi Don, thank you for sharing your review! We're so happy that Scott provided you with an excellent purchase! See you next time at Mercedes-Benz of Natick!

May 16, 2022

I wrote a personal letter to Jonny Phan was excellent in describing the details of t the car's features. He did so with enthusiasm. Charles Scrymgeour, always a 5 star salesman with coustomer's needs More

by fairbendpt
Recommend Dealer
Yes
Employees Worked With
Charles Scrymgeour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022 -

Mercedes-Benz of Sudbury responded

Wow! Thank you for trusting Charles and Jonny for all of your BMW purchases! We're so happy that you're as big of the brand as we are! See you next time at Mercedes-Benz of Natick!

May 16, 2022

Found my new car my first Mercedes online and stopped by in person was greeted by front desk receptionist Sharon and she introduced me to Vito my salesman who got me my best deal. Afterwards worked with Yat More

by JoyceK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vito Argote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sharon Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yatin Kamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Kaboub
May 16, 2022 -

Mercedes-Benz of Sudbury responded

Hi Joyce, thank you for sharing your experience! We're so happy that many of our team members worked with you during your recent purchase! We look forward to seeing you at your first service appointment!

May 14, 2022

great experience workingg with Vito, Jonny, Kolls, Niko, Twana, and Sharon. Very kind and professional staff. will recommend this place to my friends next time More

by Jaehong
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vito Argote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sharon Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Twana Yoon, Kolls Oloko, Niko Kotsiopoulos
May 17, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for taking the time to leave us a review! We're happy to hear our team took great care of you during your visit and we hope to see you again next time here at Mercedes-Benz of Natick!

May 13, 2022

Overall, my experience with the purchase of my new car was very pleasant! It was very easy working with Nick in sales and great that negotiating happened mostly over text and Nick went above and beyond! W More

by melbardon
Recommend Dealer
Yes
Employees Worked With
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Schererville, nick, Kolls Oloko
May 13, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for taking the time to share your review! We're so happy that Nick, Jonny, and Raffi provided you with an awesome experience! We appreciate your business and look forward to seeing you next time! -Mercedes-Benz of Natick

May 13, 2022

Very great experience with Rafic and Jonny! Easy and quick set up for my mobile app! Very professional!! Love my car! More

by brianna l
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kolls Oloko, Rafic Trawi
May 13, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for sharing your time working with Raffic and Jonny! We appreciate you as a customer and look forward to seeing you at your next service appointment! See you next time at Mercedes-Benz of Natick!

May 12, 2022

Great experience and knowledgeable sales and product specialist. Thanks Vito and Jonny! A+ job! Appreciate everything More

by NT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Boston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vito Argote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yatin Kamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kolls Oloko
May 12, 2022 -

Mercedes-Benz of Sudbury responded

It's our privilege to serve you! Thanks for trusting the Mercedes-Benz of Natick team with your business. We hope we have the opportunity to work with you again in the future!

May 11, 2022

My overall experience at this dealership was exceptional. Thank you Francisco and the whole team. I’ll highly recommend them to any and everyone! More

by Olia Groza
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Roblebo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kolls Oloko
May 11, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for your review, Olia! We're so happy that Francisco earned your 5-stars! We appreciate your recommendation! We look forward to seeing you next time! -Mercedes-Benz of Natick

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