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Mercedes-Benz of Sudbury
Sudbury, MA
3,098 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 AM
Wednesday 8:30 AM - 8:00 AM
Thursday 8:30 AM - 8:00 AM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,098 reviews
July 05, 2022
Johny was extremely helpful in registering my new glc350e with the connect me app. He was extemely flexible and I was able to reach him when needed! He was quick to respond to my voicemails and I am very sat with the connect me app. He was extemely flexible and I was able to reach him when needed! He was quick to respond to my voicemails and I am very satisfied that we were able to accomplish what I needed! I highly recommend this Herb Chamber Natick Mercedes-Benz, it’s where I always get my mercedes services More
by rfulgencio
July 05, 2022
Very accommodating to help me order the new 2022 C Class. Especially given the difficult time of supply chain constraints. Especially given the difficult time of supply chain constraints. More
by jayabra17
July 05, 2022
It was a pleasure working with Agent Charles at Mercedes Natick. He added so many personal touches for me and made sure everything was top notch for me. It was a great experience and I enjoyed working wit Natick. He added so many personal touches for me and made sure everything was top notch for me. It was a great experience and I enjoyed working with both Charles and Kolls. They take pride in their work and it truly shows!! I will be back when I’m ready to upgrade - thank you!! More
by Amanda
July 03, 2022
Jonny did amazing job explaining the interior cluster in the inner workings of the S580 Mercedes-Benz, I highly recommend Johnny to the next to anyone Who purchases a Mercedes-Benz from Natick Mercedes-Benz the inner workings of the S580 Mercedes-Benz, I highly recommend Johnny to the next to anyone Who purchases a Mercedes-Benz from Natick Mercedes-Benz. Thank you again Jonny! More
by R. Baker 580 Mercedes
July 03, 2022
Scott was very knowledgeable and made sure that everything that I needed to have done to the vehicle was cared for. All in all an excellent experience. everything that I needed to have done to the vehicle was cared for. All in all an excellent experience. More
by ghmcguire
Employees Worked With
Scott Masterson
July 03, 2022
Great communication and very quick work. My car was nice and clean when I picked it up. Everyone I dealt with was very professional and courteous. My car was nice and clean when I picked it up. Everyone I dealt with was very professional and courteous. More
by Brian. Murphy
Employees Worked With
Luis Aguasvivas
July 02, 2022
Nick has been very helpful and pleasant to work with. Jonny is very thoughtful and patient with us, we learned about this car a lot from him. The front desk Victoria is ver friendly. Kolls was very knowl Jonny is very thoughtful and patient with us, we learned about this car a lot from him. The front desk Victoria is ver friendly. Kolls was very knowledgeable and helpful as well. It was an amazing experience here picking out a new car. Very much enjoyed the experience. More
by qing
July 02, 2022
Terrific dealership. So many wonderful people. They keep you well informed as to what is happening with your vehicle when you bring it in for service. Nice clean pleasant So many wonderful people. They keep you well informed as to what is happening with your vehicle when you bring it in for service. Nice clean pleasant atmosphere if you are waiting. Will buy my next car here for sure ! More
by dpastore3
Employees Worked With
Luis Aguasvivas
July 01, 2022
This is my first Mercedes. I have learned a lot of information about the car from Johnny. Sale people were amazing! Overall great experience. I have learned a lot of information about the car from Johnny. Sale people were amazing! Overall great experience. More
by Mary S.
Employees Worked With
Other Employees :
Danny Kaboub, Kolls Oloko, Niko Kotsiopoulos, Ersa Sara
July 01, 2022
Fred Romsey in MB Natick Service went above and beyond to facilitate getting my vehicle to the Herb Chambers Collision Center for major repairs following an accident resulting in significant damage to my veh facilitate getting my vehicle to the Herb Chambers Collision Center for major repairs following an accident resulting in significant damage to my vehicle. Fred and MB Natick assisted the collision center to resolve supply chain issues involving parts that had to come from MB in Germany. Once the repairs were completed (5 months after the accident) the collision center coordinated with Fred to perform final check out of electronics/sensors at MB Natick. He also promptly arranged for switching out the winter tires for summer tires, including procuring two new tires, ensuring that I received the vehicle without further delay. Fred is a dependable, knowledgeable and customer-focused service manager and I highly recommend him. More
by Ransorb
Employees Worked With
