Mercedes-Benz of Sudbury

The service at Mercedes-Benz of Natick is phenomenal. Everyone that I worked with was extremely knowledgeable and interested in providing the best customer experience. In particular, Vito made the proces Everyone that I worked with was extremely knowledgeable and interested in providing the best customer experience. In particular, Vito made the process of purchasing a car painless, and Jonny went above and beyond in getting me familiar with my new car. I would highly recommend them to anyone looking for a car. More

Mercedes of Natick has an outstanding team of professionals. Starting from salesperson Howard to the manager, everyone is good to work with. Johny, the product specialist is the best I have see professionals. Starting from salesperson Howard to the manager, everyone is good to work with. Johny, the product specialist is the best I have seen in many many years. He is very knowledgeable, personable and most importantly, patient. More

This place is too good for all of my car services. The service center has wonderful experienced service advisors. Scott Masterton is my favorite service advisor. The service team is excellent. Start to en service center has wonderful experienced service advisors. Scott Masterton is my favorite service advisor. The service team is excellent. Start to end everything was well informed. I always feel very comfortable and keep going to same place again and again. All the very best and thanks! More

Charles was probably the most competent/professional salesman I have come across since I have been buying cars. At 55 years old I expected the usual sales game. To my surprise Charles knew the insides a salesman I have come across since I have been buying cars. At 55 years old I expected the usual sales game. To my surprise Charles knew the insides and outsides of the AMG that I came to test drive. He is polite, patient and down to earth. Very easy to talk to and a class act. Not to mention I believe he has AMG oil in his veins. I would definitely be a return customer once the car prices get back to normal. The only downfall of my experience was the trade in value. Carmax was giving me 4k more for my trade than MERCEDES???. Not sure why the trade value on clean used trade in cars are not equal to the pandemic priced of new/used dealer stock prices. Seems one way. Dealership gets 4 out of 5 stars for me. Salesman Charles 5 out of 5 stars. CJH More

Jonny took me through the touch screen functions and the driving functions of my new car. He was very professional and patient. He made sure that I understood everything. He made the process stress free. driving functions of my new car. He was very professional and patient. He made sure that I understood everything. He made the process stress free. More

Jonny is a professional Mercedes staff, he showed me every details in the car and teach me how to operate every function, wait or show me and teach me again and make sure I can do it . Without his help every details in the car and teach me how to operate every function, wait or show me and teach me again and make sure I can do it . Without his help I won’t find out how amazing the Mercedes is. He also helped linking to two of my mobil phones and show me how to operate as well. He is very professional, kind,considerate,patient and helpful, he makes all the service complete perfect. It is my first car in US, I will definitely buy the second from Mercedes again. More

Vito is one of the best sales I have met when buying a car，he is very professional，very polite and kind，very patient and very responsible。He adviced the most suitable car，show me every details of the car car，he is very professional，very polite and kind，very patient and very responsible。He adviced the most suitable car，show me every details of the car and helped very seriously going through with every document ，make sure I can get my car ASAP，without his help I won't get my car very soon。The day when I picked my car was a icy raining day，the weather was terrible，Vito checked the broadcast first and suggest the very safer time to come which me so impressed and thankful。It was a great buying experience，all the team did a great job，I will definitely buy my second car with Mercedes。Buy the way，the coffee is great！ More

Perfect service,Jonny is so professional, he is very patient and introduced everything and guide me operating every buttons and menus, he is so polite and nice, he is so helpful with me getting to know patient and introduced everything and guide me operating every buttons and menus, he is so polite and nice, he is so helpful with me getting to know every parts of the new car. It is so wonderful to meet him. More

Always professional, responsive and knowledgeable. We went in without an appointment with a flat tire and they did everything they could to get us in and out in a reasonable amount of time. went in without an appointment with a flat tire and they did everything they could to get us in and out in a reasonable amount of time. More

I have buying and leasing cars from Mercedes-Benz of Natick for over 25 years. Their employees are the best and make the process easy and stress free. Natick for over 25 years. Their employees are the best and make the process easy and stress free. More