Mercedes-Benz of Sudbury

Fares and Jonny helped me get into my new GLS450 they were great and walked me through setting up the vehicle and personalizing it to my needs! They were great professional and courteous go see them on y were great and walked me through setting up the vehicle and personalizing it to my needs! They were great professional and courteous go see them on your next vehicle purchase! Thank you guys! And thank you MB Natick! More

Very thorough and patient. Organized and knowledgeable about the car and the technology. Thank you about the car and the technology. Thank you More

The customer service is very good. I dealt with Abdul Khalid who was excellent and service oriented The only complaint I have is about repair pricing which is absolutely outrageous… Khalid who was excellent and service oriented The only complaint I have is about repair pricing which is absolutely outrageous… More

Responsible, considerate, moderate, and trustable. Especially, the car was washed very clean, far beyond expectation. Especially, the car was washed very clean, far beyond expectation. More

I’ve been doing my cars serviced at Mercedes Benz of Natick for years now, and I’ve never been disappointed. Mainly because of the great service !! I have been extremely satisfied with Luis as my advis Natick for years now, and I’ve never been disappointed. Mainly because of the great service !! I have been extremely satisfied with Luis as my advisor. He listens intently when I am describing any issue in the car which I may want diagnosed, and asks questions to clarify. He follows up with phone calls and texts throughout the time that the car is in for service. He does not push for any work that is not needed .so friendly, welcoming ,and highly knowledgeable, engaging and a pleasure to deal with . Most I like his work attitude !!! Last words Is the entire dealership is so professional , thoughtful and friendly too !!! Five stars!!!!! More

Friendly and clean environment. My car got washed and tire pressure was checked. Highly recommended tire pressure was checked. Highly recommended More

Great job. Loads of patience answered all our questions this was very helpful to us enjoy the car this was very helpful to us enjoy the car More

I was really happy with my recent experience at Mercedes of Natick. I bought a used car in the last year and the were great about telling me about some major items that need to be done in the coming year t of Natick. I bought a used car in the last year and the were great about telling me about some major items that need to be done in the coming year that I could wait on - instead of telling me it had to be done now. All the staff were friendly and Frederick M provided great service! More

As longtime clients of Mercedes of Natick, it has always been a pleasure to work with our representative, Steve Boston. Steve is professional, helpful, and very kind. He is always ready and available to he been a pleasure to work with our representative, Steve Boston. Steve is professional, helpful, and very kind. He is always ready and available to help, answer questions, and offer support. Thank you Steve... we look forward to seeing you again soon! More

Scott was terrific. He was professional and helpful. I had a very good experience with this service. had a very good experience with this service. More