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Mercedes-Benz of Sudbury

Sudbury, MA

4.8
2,933 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Boston Post Road Rte. 20

Sudbury, MA

01776

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Showing 2,933 reviews

October 27, 2021

Good location with easy in and out. The receptionist is very courteous and the salesman are very polite, well informed and extremely helpful. We dealt with Charles who was excellent salesman. Kolls was ver More

by Syed_razvi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Romsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Scrymgeour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kolls Oloko
Oct 27, 2021 -

Mercedes-Benz of Sudbury responded

Thank you for your kind comments and loyal business! We're truly grateful for all of your support over the past 20+ years and can't wait to share your wonderful feedback with the team. Thanks for being a Mercedes-Benz of Natick customer - we look forward to your next visit!

October 26, 2021

Great follow up, attention to detail, efficient and caring. Explained everything carefully. Checked and double checked. More

by skidogs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Aguasvivas
Oct 26, 2021 -

Mercedes-Benz of Sudbury responded

Thanks for the great review of Mercedes-Benz of Natick! We're glad to hear that our team was thorough and we hope we can be of service to you again in the future!

October 26, 2021

Excellent service and very friendly staff. From start to finish, communication was excellent and car was serviced promptly. More

by vipul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Oct 26, 2021 -

Mercedes-Benz of Sudbury responded

Thank you for your review, Vipul! We look forward to your return!

October 26, 2021

I was looking for a safer Vehicle to drive in the New England weather and started searching online and found the perfect vehicle the GLA and contacted Mercedes Benz of Natick. I had the pleasure to work More

by DeandrealassiterJohnson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yassin Sayar
Oct 27, 2021 -

Mercedes-Benz of Sudbury responded

Wow, thank you so much for trusting Mercedes-Benz of Natick with both of your recent vehicle purchases! We're delighted to hear that you enjoyed working with Yassine and we'll be sure to pass along your kind comments to him. We wish you many happy travels in your new vehicles and hope we have the opportunity to work with you again in the future. Until then, take care and please don't hesitate to reach out if there's anything else we can assist you with!

October 25, 2021

Excellent service whether scheduled or Emergency they always come through for Mercedes repair needs promptly and cheerfully More

by wsmarth
Recommend Dealer
Yes
Employees Worked With
Fred Romsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2021 -

Mercedes-Benz of Sudbury responded

Thank you for being a Mercedes-Benz of Natick customer! We're grateful for your support and look forward to your next visit!

October 25, 2021

Hi, Fred Romsey has been providing excellent service for our family for many years. It would take a disaster for us to even visit another service provider. He is a gem and I hope management realizes the tal More

by krossano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Romsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2021 -

Mercedes-Benz of Sudbury responded

It means so much to hear that Fred and our team have provided consistent care to you all these years! We value you as a customer and look forward to seeing you at your next service visit! Thank you! - Mercedes-Benz of Natick

October 25, 2021

Saena is simply amazing five star service she will get it done appreciate you guys Mercedes natick More

by Michael Corleone
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saena Nikolas
Oct 26, 2021 -

Mercedes-Benz of Sudbury responded

Thank you for rating us five stars, Michael! We're happy to hear Saena gave you such excellent care!

October 24, 2021

Thank you Saena for all the help! Wouldn’t have wanted to buy a car from anyone else :) More

by Tony
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saena Nikolas
Oct 26, 2021 -

Mercedes-Benz of Sudbury responded

We're happy Saena was so helpful, Tony! Thank you for coming to Mercedes-Benz of Natick!

October 23, 2021

I had the pleasure working with Fares recently. He is super knowledgeable and the go-to-person for anything related to Mercedes. Thank you for your help! More

by amrsinan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fares Barek
Oct 25, 2021 -

Mercedes-Benz of Sudbury responded

Thank you for your fantastic feedback! -Mercedes-Benz of Natick

October 23, 2021

I went to the dealership with no intention to buying a car and was just browsing around. Was welcomed by Fares who was able to make my whole experience in that dealership worth it. He was very informative More

by Joe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fares Barek
Oct 25, 2021 -

Mercedes-Benz of Sudbury responded

We're happy to hear the Mercedes-Benz of Natick team could help make your visit a five-star experience, Joe! Thank you for coming to check us out!

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