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Mercedes-Benz of Sudbury
Sudbury, MA
2,933 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 AM
Wednesday 8:30 AM - 8:00 AM
Thursday 8:30 AM - 8:00 AM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,933 reviews
October 13, 2021
What a pleasant experience with Vito from meeting us at the parking lot to the delivery of the keys. Truly professional, easy going and knowledgeable. He deserves top rating. the parking lot to the delivery of the keys. Truly professional, easy going and knowledgeable. He deserves top rating. More
by lopesdebora77
October 13, 2021
Vito, Yatin, and Kolls are true professionals! Immediately, Vito ensured that my needs were taken seriously and worked hard to earn my trust and business. Vito and the entire finance team (Yati Immediately, Vito ensured that my needs were taken seriously and worked hard to earn my trust and business. Vito and the entire finance team (Yatin and Kolls), went above and beyond to make sure I would leave the dealership with the vehicle of my choice and at the terms I required. I have purchased 2 vehicles from HC Boston, but my experience at HC Natick has won me over as my new go-to dealership! Well done! More
by DONNELL HAMILTON
Employees Worked With
Other Employees :
Sharon at reception, Twana Yoon, Kolls Oloko
October 12, 2021
Scott was very professional and very customer focused.I Scott was very professional and very customer focused. I appreciated his follow-up communications setting clear expectations of the services provided Scott was very professional and very customer focused. I appreciated his follow-up communications setting clear expectations of the services provided. More
by morrisseyslm
Employees Worked With
Scott Masterson
October 12, 2021
Knowledgeable salesman with not only the vehicle but also the sales process. He listened to my concerns and addressed them to my satisfaction. Having now purchased my 6th Mercedes-Benz I wouldn’t hesitate to the sales process. He listened to my concerns and addressed them to my satisfaction. Having now purchased my 6th Mercedes-Benz I wouldn’t hesitate to return to this dealership for future purchases. More
by Carey H
October 11, 2021
As always Mercedes-Benz of Natick completed the service on my vehicle on time with no surprises. I highly recommend them. on my vehicle on time with no surprises. I highly recommend them. More
by glkaplan48
Employees Worked With
October 09, 2021
Service was very good. The car was ready when they said it would be. The service writer was prompt in his follow up to my questions. The car was nicely cleaned when I picked it up. it would be. The service writer was prompt in his follow up to my questions. The car was nicely cleaned when I picked it up. More
by MB Customer
Employees Worked With
Luis Aguasvivas
October 08, 2021
Charles Scrymgeour is a fantastic and wonderful agent. Charles is always friendly, positive and upbeat. Very professional and caring. I have been going to this dealership for over 20 years. I am alway Charles is always friendly, positive and upbeat. Very professional and caring. I have been going to this dealership for over 20 years. I am always impressed with the dealership and Charles' excellent customer service. More
by stacey
Employees Worked With
October 08, 2021
I’m so happy with the service, specially with saena she treat you with huge smile and you fill welcome. I’m so happy thank you saena and everyone helping me. treat you with huge smile and you fill welcome. I’m so happy thank you saena and everyone helping me. More
by Tatiana
Employees Worked With
Saena Nikolas
October 07, 2021
The only place I’d ever shop for a Mercedes, thanks to Charles’ attention to detail and gracious customer service. Charles knows these cars inside and out, always has a strong understanding of what the cu Charles’ attention to detail and gracious customer service. Charles knows these cars inside and out, always has a strong understanding of what the customer needs, and is an excellent communicator. More
by Dalewmccarthy8
Employees Worked With
