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Mercedes-Benz of Sudbury
Sudbury, MA
2,952 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 AM
Wednesday 8:30 AM - 8:00 AM
Thursday 8:30 AM - 8:00 AM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,952 reviews
September 23, 2021
Excellent customer service, high professionalism and this is the reason that natick Mercedes has the best people thanks so much Vito for offering the best is the reason that natick Mercedes has the best people thanks so much Vito for offering the best More
by Sheldon
Employees Worked With
September 21, 2021
The best experience ever! Great costumer service And the best prices. Vito is the best! best prices. Vito is the best! More
by Elena and Hector
Employees Worked With
September 20, 2021
GREAT SERVICE EXPERIENCE. BRIAN IS THE BEST. WILL BE Recommending to family and friends. GREAT JOB BRIAN Recommending to family and friends. GREAT JOB BRIAN More
by markrecore
Employees Worked With
September 20, 2021
Excellent experience, great waiting area with free refreshments! The service advisor was helpful, friendly and professional. A very good experience!! refreshments! The service advisor was helpful, friendly and professional. A very good experience!! More
by MikeD01721
September 20, 2021
I have always had very good experiences with the Herb Chambers Company’s; both in terms of purchasing as well as ongoing service of those vehicles as well as miscellaneous parts purchases. Today I wen Chambers Company’s; both in terms of purchasing as well as ongoing service of those vehicles as well as miscellaneous parts purchases. Today I went to Mercedes Benz of Natick to get another key for my 2015 Mercedes. Scott Masterson was there to help me get the order together. He was very kind, professional and helpful; everything you would want to represent your company. I was very pleased with my visit and Scott was a pleasure to deal with. More
by DMichael
Employees Worked With
Scott Masterson
September 17, 2021
Professional dealership with staff that care for its customer experience. They are prompt in responding to your inquiries always delivered your vehicle on time as promised. customer experience. They are prompt in responding to your inquiries always delivered your vehicle on time as promised. More
by patvenditti
Employees Worked With
Luis Aguasvivas
September 15, 2021
Fred is outstanding and great service for the company. Fred Romsey does a great job and believes he takes great care of me Fred Romsey does a great job and believes he takes great care of me More
by jonstott
Employees Worked With
